PODS® Reviews
PODS is the BEST invention ever! The POD was dropped off on Monday, the movers came on Tuesday, and the POD was picked up on Wednesday. I moved from Texas to Arizona, had the large size POD and it was still cheaper than any other moving company quote. And, nothing was lost or broken. The customer service was amazing! Thank you PODS! You made my move so much easier!
I have used PODS twice now. Once when I had to short-sell my home (that is still in storage) and now when I have to renovate the home I recently inherited. Eventually everything will be moved to a 3rd home. I can't address delivery to the new home yet. However, I can say they were very prompt in delivering both PODS and when I needed access to the one in storage, that was no issue either. Their prices have increased since I rented my first container 2 years ago. However, their service has been great.
I've used PODS before--and had a positive experience. This time...not so positive. Things were damaged in the move--the communication was very poor--they were late.....they didn't show up one day.....I was very surprised. I thought if I could depend on anything going smoothly--it would be PODS. Not so.....
Storage pod truck drivers was great- punctual and helpful. Customer service phone center for pods not very nice and didn't let us know eta until 12 hours prior. Thankfully anytime movers were so flexible and showed up to help with very little notice. Still a better option then getting a moving truck!
The PODS service and containers were a more economical method of moving our belongings from Chicago to Southern California. The service was timely and efficient. The most important lesson learned was to tightly secure the belongings at the door with rope or straps as the shifting caused difficulty opening the door at the destination.
The Albuquerque PODS is very professional and really tried to take care of us. They were on time and called ahead. When I needed to visit the POD, they were very accommodating. Corporate PODS was not as good and gave us conflicting info and were late delivering our POD and did not have a clue as to where it was. We choose PODS because they have a good reputation and even with the problems, they were the best economical choice.
I decided to use PODS because I needed schedule flexibility in my move, both in the packing and unpacking. I got an 8x8x16 container, which comfortably fit my two-bedroom quantity of stuff. The POD arrived clean and on schedule. Packing the pod was straight-forward. During the move, there was some slippage within the container. The slippage would probably have been prevented if straps were laid across each 4 ft space, rather than just at the end. When delivering the POD for delivery, the driver had some difficulty navigating the apartment complex (other large trucks were blocking traffic), but he called me and we navigated the turns. If I needed another large container, I would likely go with PODS again.