Overall good service

PODS was expensive considering we also had to pay people to load and unload, but it was the best solution for us since our move had a few stops and took place over several months.

PODS is great, fast delivery and fast pick-up, and move at your own pace. This is way better than renting a truck and killing yourself rushing everything because you are paying mileage, time & gas.

Horrible customer service. Corporate office does not communicate with local offices efficiently. Local office was so completely unprofessional. I was schedule 6 yes, 6 times and finally I had to hire a truck and empty the POD myself and drive it to my new home. When I initially mentioned this idea to "Tom" the manager of the Hartford, CT office - HE HAD THE AUDACITY TO SAY THATS A GOOD IDEA and proceeded to hang up on me. I'm disgusted by the mistreatment of myself and my family. When it came time to retrieve the empty container, it was scheduled for one day and then ONE WEEK later after repeated phone calls and frustration that the container was finally picked up. I will NEVER EVER recommend PODS to anyone I know and I will continue to bad mouth them for as long as it takes to get some compensation for my aggravation.

Delivery and pick up was on time as requested.

They were on time, respectful of property and goods. I would use them again.

PODS is a good solution

Movers packed the Pods well. Furniture was properly protected and cared for.

The next time we move we will choose a different way.

PODs is way overpriced! My furniture was professionally packed with blankets and shrink wrap and still arrived damaged. There were bugs in every item, box and corner! Yuck!

Loved using PODs I hope we don't move again anytime soon but I would certainly use PODs again!

Confirmation emails do not parse the POD pickup/drop off times correctly so both confirmation emails did not list ANY times. I had to either call in or wait for the IVR to call me. PODS tried to pickup my POD 4 hours earlier than what was quoted the day before, leading to some frantic last minute packing which resulted in improperly packed items that were damaged.

Pods was relatively hassle free. Everything arrived undamaged.

Great service and good prices.

POD was delivered and picked up in timely manner and was clean when delivered, without trash in it.

Great would use anytime

showed up on time to pick up pod. I was not able to get a time for the delivery to the new location as promised (day before) on either the web site or via phone. I didn't find out until the morning of the delivery. I had to move time for unloading crew back a day.

Excellent experience!

Timely pickup and delivery.

Pods was very difficult to work with. On line ordering is not intuative. They dropped the box backwards with door against a fence. It took an act of g... To get them to turn it around. On top of which they wanted to charge me.

We have PODS in NJ so we checked on-line. The person we booked with was extremely pleasant and helpful, answering all of our many questions as we had no clue what we needed. The gentlemen who dropped it off was very pleasant. We felt the on- line advertisement was helpful as it also included companies to call for help with the packing and loading of the POD. Of the three companies listed Hired Helpers was the most pleasant and helpful on the phone, that is why we chose them. All and all the experience was made much easier because of POD,HIRED HELPERS & INCREDIBLE GIANTS

PODS was recommended to me and they were very helpful. I recommend them to anyone that is moving.

All went well until the guy picking up the empty PODS backed over my sprinkler head(despite me have a fairly large rock next to it; his front passenger tire just climbed up the rock and crumpled the head). That would not have been so bad but, the driver may have been at a party the night before that lasted into the night. I would probably recommend PODS because 95% of the move went well.

Pods estimates of Pod drop off and pick up were each off by about three hours! So be aware of the time.

move not completed yet

PODS worked for us, mostly because we needed to move over a four day period.

Pods was a decent 2nd choice with full service unavailable. Rates good, especially for storage. Customer service for out of state move a pain in the butt Billing confusing for multiple containers, each one separated and prices varied btw containers for some reason No contact with local operations that actually touch the customer, had to work through 800 number only.

PODS was great. customer svc on phone, professional and straightforward, delivery guy very respectful to my elderly in laws who we're moving 3 hours away to be closer to us!

excellent. use they again and recommend them to anyone.

They do what they said they will do!

Overall, I'm satisfied

Everyone is very helpful and the POD is affordable and convenient!

I would recommend HireAHelper and use them again.

The PODS container worked out very well.

They were great, worth every dollar, were willing to help with anything I needed done. I am very grateful for all their help.

Very good experience.

PODs staff seriously underestimated my storage needs and I had to scramble to make other arrangements for quite a bit of my property as they do not deliver or pick up containers on Sundays (why??? - everyone moves on weekends!). My closing was contingent on my buyer's closing on Friday, so I could not schedule PODs before Saturday & since you don't know when the PODs will be delivered, I had to schedule movers for Sunday & didn't have enough space. They also told me 2 containers would fit on a 2-car garage driveway side-by-side, but they couldn't so 1 container sat partially on the grass.

Container was there went requested and picked up timely. Container was clean.

A cross-country POD move is pricey, but was worth the expense,since we didn't have a permanent residence to move to right away. The unit was clean, the delivery and pickup staff were well-prepared. Delivery occurred during the windows provided, which was a concern since staff said they couldn't even guarantee the window. Overall, a great service. We would recommend it to anyone doing a long-distance move requiring short-term storage.

Excellent and easy service... but if you need more than the 8x8x20 to move, you are out of luck without spending a ton more on PODS to move it. They should come up with a variety of moving container options for people since their service was great.

Grat would use them again

PODS was terrific to work with - their customer service is EXCELLENT and they helped me with everything I needed, including last-minute schedule changes. Without exception, all of the drivers were professional, courteous, and very accommodating of making sure the PODS was in the place it needed to be. Terrific experience.

Thanks to Rebecca and Tina's help getting a second Pod delivered we avoided a disastrous moving day. We thank them both from the bottom of our hearts. This is the second time we have used Pods and wdoul so so again in the future.

They were timely and customer service was a joy to work with. They answered all my questions respectfully. They called to let me know when the PODS were being delivered and actually showed up when they said they would. PODS were bigger containers than UHaul. They were in good shape. I would use them again. They were delivered to my new place of residence in 8 working days - fast service.

Highly recommend pods for cost effective, efficient move

The Pods were great. The Pods delivery drivers were fantastic -- the Podzilla movers were so amazing -- fun to watch.

Containers delivered and removed for storage. Still in storage. The only problem was in scheduling the pick-up, so the containers were outside in the heat for a couple of days.

Excellent experience!!!