Professional and very pleasant.

Easy truck rental pick up and drop off

The F-650 truck did a fine job driving across the midwest and Rockies. Drove smoothly and was easy to control on mountain passes.

online reservation and truck pickup made it really easy

Helpful at checkout and return. No issues.

You are so polite. THE BEST. GOOD MUSIC.

No issues. They honored my purchased insurance policy after we had a hit-and-run incident that left us with a broken side mirror. Have used before, will use again.

26 foot truck. I was concerned, but it road very well. It had cruse control and I was able to hook up the phone through the truck radio.

Uhaul works for me. Third time using them.

Great company nice patient people.

gears in truck were funny

U-Haul Neighborhood Dealer.13404 Miles Ave, Cleveland, OH 44105 were great.

Very easy to do business with. Not picky. Told me what to do and how to do it - when and where. everything went very smoothly from start to finish.

Only issue was that I reserved one truck class and got upgraded to a truck 3 times larger than the one I had reserved - the fuel costs were a bit high

Used the mobile pickup option. Picked up before opening hours, dropped off late at night with minimal issues.

Uhaul helped us find a truck that we needed even when they were high demand. We were very happy with the service we received. The truck was clean and we didn't experience a single issue with the truck's operation!

I've only completed the loading so far, but the process of reserving and picking up the U-Haul truck went very smoothly. The truck is well designed, with a nice loading ramp, and a deck that is not too high. They will provide moving blankets, hand trucks, etc. for a reasonable fee.

I was never called, emailed or texted that my truck was changed to a different location than what I booked for. When I arrived the place was not even open I had to wait an hour when the owners showed up the wife was very rude when I was trying to make sure I was at the right place and explain that I had done my order for a different location. I had to wait another hour for them to open and get the truck ready. When I returned the truck I was charged for not folding the blankets when I was trying to explain it was pouring down rain and I was too short to climb up in the back of the truck so I could fold them she didn’t care.

Uhaul of greece were excellent. The truck was clean and ready for me at the pickup time. They went through everything with me, and when I turned it in, it was fast and easy.

The Uhaul location had given our rental to someone else the night before and only discovered that when I showed up and no other 26 foot truck was available. Since Uhaul had changed my rental location the day before I called my preferred (larger) location and someone had just returned a 26 foot one way truck so I was able to get that truck. That Uhaul location was very helpful and had the truck ready to go by the time we arrived. That Uhaul location would get 5 stars. The truck was in good shape and relatively new. The only issue for me was that a previous renter had apparently chain smoked in the cab. I drove for 600 miles with the window down for fresh air. So this Uhaul rental was a mixed bag; some really good, some not so good and one near catastrophe of being without a truck when I had to move out that day.

The process of renting and return of the truck was somewhat tedious.

On time, courteous, and did not waste time.

Overall the experience was good, but the mobile app truck pickup was awful. I got stuck in a loop and ended up losing time while a team member recreated the rental at the counter traditionally.

I rented a truck for the day. Easy check-in.

There was some confusion at first about where we could pick up the truck but it all worked out perfectly and the location where we got it was great to work with.

The moving unit initially looked a lot smaller than expected when it arrived...my uncle rented it and drove it to our home. However, all of our items fit inside and things worked out perfectly.

Using the app to pickup and drop off was straightforward and easy. Truck was clean and ran well

Uhaul is the worst. And this move was the worst experience with them yet. I need to find another company and stop using them; I'm frustrated, disappointed, angry, and incredibly inconvenienced every time (on top of the stressors of moving).

Uhaul truck was part of contract with movers

Joy at Devoe’s UHaul in Halfmoon NY was nothing short of fantastic. She kept in touch with me as promised and did a great job to ensure I had what I needed when I needed it.

stay away from Garner U-HAUL

Great in all ways. Easy return of truck. Wished the clerk at the truck rental in PA had asked if I needed a padlock. Never gave it a thought.

Easy to use. They charged for things they said they would not. However, Uhaul is reasonably priced and easy to rent from.

I did not had any issues with U-haul.

Efficient booking, pick up and return. Truck operated as expected.

Broke a piece of furniture

Truck was clean and worked fine. Reservation was for 1 PM but the office for the storage place was closed for lunch till 1:30 (even though we had made the reservation for 1 PM and not told that time was not available). We had to make an extra trip. Fortunately, I had allowed some lag time before the movers arrived, so i didn't have movers sitting around waiting for the truck.

Almost new 26' Ford van rode like a truck, even when fully loaded. Cabin interior, being HD, not exactly cushy. We drove non-stop, so resting at truck stops and rest areas was difficult. Problem with wiring harness on auto transport caused problem on truck, delayed about 2 hours while UHaul did repairs. I blame this on a previous idiot user who did not report damage on transporter. Generous allowance for miles and days. Pick-up dealer was good, drop-off dealer charged me for extra miles I didn't use, but Uhaul remedied this later. I chose Uhaul because they offer an auto transport. Have used Uhaul several times, and will probably do so again.

We had one issue with one of the trucks on the way and Uhaul addressed it and got us going in quickly!

The truck was just the right size and handled well. The pick-up was a hassle but that was more the pickup location's fault than UHaul's.

Uhaul was great every step of the way

Everything arrived safe and sound and the dispatch on both ends of our service were excellent and super helpful.

I rented a 6x12' trailer and it was a perfect fit for what I needed. I always use them for moving myself.

Great experience and they even let me downsize my truck.

Great customer service. We have used Uhaul a couple times before & we were very satisfied. The truck was clean. I would recommend their truck service to anyone. Very pleasant experience. Thank You, Nancy Wolford & Christine Carswell.

truck drove nicely, but used a lot of fuel, 20 foot truck

Uhaul in Lawrence was great. The drop off location was good also.

Great people at the UHaul on Memorial in Avondale Estates. Plenty of places to park while using one of the trucks.