I was extremely impressed with the people Uhaul staff. A tire blew out they came changed it and in no time we were back on the road. Someone even called to confirm was the tire on properly. I have no complaints!

The trailer threw a tire and it took 16 hours for U-haul to send the right person.

I will use them again

issue with the proper truck being available at the right location however the scheduling coordinator was super at getting that issue resolved in a very timely manner

This was a great reliable truck to drive across the country with.

They first gave me the wrong sized truck to pick up locally. Then when they got me the right sized truck I had to travel all the way to Manteca to get it and the service the person there gave was not professional at all.

Truck was not in the best condition, but got us from A to B

Too difficult to do business with. No regard for hard schedules and reservations

Tuck was a little rough riding and USB ports did not work so I could not charge my phone. But the people were wonderful to work with.

some problems, but OK

Very professional.. love the attitude.. very nice men..

Everything worked as they said. No hassles at all

The truck worked well for us.

Great experience - friendly employees at both the pick-up location and drop-off. Would highly recommend renting through Uhaul. The truck was in good working order and I had zero problems! A+++

Nice people but no printer, miscommunication between drop-off locations and mismanaged return communication.

P/U trailer in Pennsauken, NJ. AA Storage in Sebring, FL where we dropped off trailer were helpful. Some price glitches, but overall satisfied.

a bit of an issue with the scheduled pickup and having the right truck in the right location but the schedule coordinator and local manager made it right

Office in Santa Rosa, Kings Tires were great. Had some issues with reservations beyond their control but preserved and made it work. Very helpful and kind.

Easy pick-up and drop-off, easy to drive truck

Greg at Uhaul in Homossa FL was wonderful to work with - would recommend him.

The people I interacted with at Uhaul were helpful and efficient.

Fast and professional. 100% would hire again.

Like new truck. Most of the paperwork was done on line. The man at the office was very helpful and answered all questions.

got us here no problems

They didn't have the correct truck size I ordered so I had to make two trips which ended up taking more time and costing more in terms of mileage charge.

Although my truck wasn't available at the time of pick-up (the previous renter was late returning), the agent was very diligent in finding me another truck at a nearby location.

Oof, UHauls are tough to drive in Seattle! But it's doable if you time it right and try to move in early morning.

On time professional and courteous. Good Job

Uhaul was fine, we continue to use them as our rental company for moving.

I have used the same Uhaul Rental site for several years and continue to recommend them. They are courteous and efficient providing well-maintained trucks and trailers at a competitive price. The single issue I would highlight arose as a result of the company trying to move (apparently) all business transactions to the cloud with all customers using the Uhaul app to transact and complete the rental agreement including completing and signing the contract, and payment. This is a good business decision but the app was not as intuitive as I would have liked and on multiple occasions during the check-out process the sales rep had to leave her desk to show me where on the app the specific button or toggle switch was located. Upon my arrival to check out the vehicle the customer ahead of me seemed to be having similar issues. While I will accept a level of responsibility (i.e., familiarize myself with the app) I would suggest the company continue to improve their app to make it more user friendly and intuitive. The overall rental process was solid and I would recommend Uhaul for future needs.

When I arrived to pick up my truck, they told me none were available. No call, no warning. I had moving help on the way to my house. Fortunately another Uhaul dealer let me have a truck.

The facility off St 7 and Copans is badly understaffed. The entrance is difficult, if not hazardous, to get in and out of.

Good, easy to pick up and easy to drop off.

The brakes on the truck appeared to be in need of repair and the truck was provided with 1/4 tank of fuel. Customer service at the location I picked up the moving truck was sub par.

U-Haul is good and I'd recommended them over any others, mainly because there was an issue with picking up the 17 foot rental truck at one location, they offered me a bigger truck (20 feet) for the same price and extended the time, I originally reserved the truck for 12 hours, but for the inconvenience they said return the truck in 24 hours, next time I need to rent any moving truck I will use U-Haul

I made arrangements with U-Haul at 902 W. Walnut to receive a 10 x 16 x 6.5 drive up storage unit for Monday July 5, however upon arrival I found that reservation # 741050-00104216 for Darmita White was cancelled and we had to cram all of our furniture into 2 10 x 10 units on the 2nd floor where the elevator was out of order. We were terribly inconvenienced and the movers charged us an extra fee for having to transport the furniture up stairs. I have never been so disappointed with a reputable company before in my life.

No issues checking in out out with the truck rental.

Uhaul was very helpful

it was easy and guy who rented me the truck was great

Luckily was able to find a 15-ft U-Haul truck on very short notice near our starting location (near Ann Arbor, MI), and picked it up shortly after the reservation. The U-Haul folks were helpful with choosing the accessories we needed (dollies, # of blankets etc.), and got us on the way. The return to U-Haul in Philadelphia was trivia...basically just drove in, and the attendant said "you're good" and we were done... :-). Great company...

A big truck, comfortable, clean, and ran well. Surprising mileage, took a half tank to move from Wytheville VA to Spartanburg SC (about 240 miles)

Great move. Only problem was opening the combination lock that we bought from Uhaul to secure the truck. Had to stop in Nashville to ask for help. Great guy showed us how to bypass the security latch and only lock the handle so that lock would not jam. Why didn't the renting store show us that? I told the drop off Uhaul store and they didn't know that trick either. Pass it on.

Equipment was clean and ready on the day of the move. Easy check in and check out.

Great company as always!

Staffs were great ??

Employees were courteous and efficient. Truck and equipment were ready and in good condition and returning was easy. And the upshot was I was charged less than first quoted!

I may try a different company next time

The truck was fine and did the job.