UHaul is a straightforward and easy option. Customer service was good.

Truck was new with only 1,800 miles.

Our interactions with UHaul were EXTREMELY frustrating! We needed two 26-foot vans and a 20-foot van, as well as 4 car haulers and a utility trailer. We reserved all equipment 3 weeks in advance. Two days before our move, a UHaul rep called us and said that there were no 26-foot vans available anywhere in northern Colorado. The other equipment was scattered throughout the northern half of the state and we would have to drive to many different locations (Longmont, Broomfield, Windsor, Fort Collins, and Northglenn) to pick it up. (We live in Loveland.) When we went to pick up the small van we were told that one of our trailer reservations had been cancelled. We did ultimately manage to get one 26-foot van (not two, as requested/reserved), but had insufficient room for all of our belongings and ended up having to leave patio furniture and an expensive, fairly new grill behind, at an estimated cost of about $1,000. We attempted to extend the time we would have all equipment since it took us 3 days to collect it all, but some locations weren't able to get the extensions to "take" in the computer and had to write hand-written notes on our contracts to extend the time, which of course was questioned when we returned the equipment. Just yesterday, when reviewing our credit card charges, we found we have been charged nearly $500 extra--no explanation why. This has been a MISERABLE experience and we will NEVER use UHaul again!

Truck was not available at the reserved time, but that was not the fault of U-Haul. It was the doing of the previous renter not returning the truck on time.

Very Good service. They delivered everything they said they would

Our truck was ready on time. We also received a call the day before to let us know everything was set to go. We were upgraded to a 20 foot truck (from 17 foot) at no charge and it just so happened that we DID need all that room! U-Haul seems to underestimate how much truck a move will take. Service was excellent all around every time I have used U-Haul. FYI my next move (if ever!) I am selling everything and just packing a suitcase. (consider that as an option, too!) I hadn't moved in 25 years so I didn't know what a pain it was. Travel light and travel fast.

The Uhaul was as promised. I did feel the cost for a trip from Little Rock, AR to Dallas, TX was a little high. But the truck was clean and easy to drive. I have used them many times and will most likely use them again.

The U Haul was good the movers were bad.

Entire truck rental experience was botched from the start.

Great price, nice staff, and incredibly helpful!

Truck was clean and in good condition

The truck was easy to drive.

the condition of the truck was good and clean but the steering felt as if the truck was pulling to the sides a little as if it were windy but in reality it was not windy. But, it was manageable.

The truck was ready when i needed it

Great truck. All is well.

The people of Uhaul of Hollywood in Los Feliz were nice as always. The truck was super clean when I picked it up. I selected a 10ft truck but a 12ft one probably would have been better because it has a ramp which makes it easier to load.

Good and easy quick service

The truck worked well and the personnel on both ends of the trip were very personable and helpful.

Ace Hardware in Leland, NC went out of their way to help us get a large one-way truck on short (1 hour) notice and at the end-of-the month. Always professional and just nice people that believe customer service comes first.

As always, everything was smooth and easy and went well.

Ball Ground Ga Company. Very good experience.

The price to rent the 26ft truck was reasonable to transport a 3 bedroom home furniture to 1900 miles away. The bad part was that the truck would only go 35-45 mph, and it took forever for the speed of the truck to get up to 60 mph on flat land. What should have taken 37 hours ended up being about 57 hours total because the engine could not support the weight.

Side mirror was loose and wobbling around. We were charged $25 because we didn't sweep the truck out. I realized much later that it was in the contract, but no one mentioned it when we rented the truck, and I didn't read the contract until it was too late. This is a warning to those who use U-Haul. Sweep out the truck. There will be no verbal reminder.....(who has time to read contracts on moving day???)

Easy Cost friendly. Good truck. Service was quick and easy

Clean truck, 20 foot was the perfect size for my two bedroom apartment. Price was reasonable. Locations of both pick up and drop off were very convenient. I would use them again.

New 20' trucks have some guts. Went up 7% grades at 6000' packed to the max and never got below 65 MPH. Smooth ride too !! Had some issues with the A/C when I picked up the truck but their 24 hour hotline sent out a crew at 7 PM and it was fixed and ready to roll in 2 hours.

This was my first time to tow my car and U-Haul really took extra care in getting the Auto-Tow taken care of on both ends of the trip!!!!

Very good but had to walk to get truck and had to load appliance dolly and 24 furniture pads (not folded neatly-kinda difficult to count). Attendant did help load pads and was very nice. A little extra and UHaul would have been 5 stars.

close to our home. easy to deal with.

U-Haul was great - easy to book online and a decent price for a one-way move. They didn't have the 20 foot truck available, so they upgraded me to a 26 foot truck which actually made loading everything easier.

Truck not ready when I needed it. Had to drive 50 moles to get a truck the size I needed.

I had to change portions of my reservation and they handled everything with no problems. At 7:00 am they were polite and professional. Everything went well. I would use them again.

Truck was in good condition and served our purpose well and they worked with us so we could take the truck back to the origin site.

Uhaul truck, rented 2 days, was in good condition. I honestly feel though the trucks are much money. The first day we needed the truck for 8 hours...ended up using it for 6 hours and it was $170 plus mileage! To me that seems like a lot, but I didn't price other companies as I found this truck within 2 weeks of needing it.

This was a move of over 1300 miles with a car in tow all the way. U-haul unloaded the car and set of free of the auto transporter to allow us to unload the truck without that distraction.

Not much to say here. Uhaul is uhaul. Nothing really changes from every other time.

They were OK. The truck return was super easy and we had adequate time and mileage.

Their forte is not customer service. It's renting trucks. I felt like I was doing them a favor and that I was inconveniencing them by returning their truck. That being said, I will probably use them again in the future.

U-Haul company on Chandler and Kyrene had lots of inventory. Truck was nice and clean. Customer service was great!

I've used the U-Haul on Silverton Rd. in Salem for my last few moves and they've always been great about making sure I have everything I need for moves.

The Alexandria location tried to say I drove 50 miles. 50 miles my ass. There is no way Alexandria to Arlington and back to Alexandria is 50 miles.

Great job all around

Brand new truck! Great power and all new tech gadgets inside.

Truck and tow dolly were in good shape; except for a loud wind noise in the driver's side window, and the steering wheel was not lined up properly (while drive straight, the spokes of the steering wheel hid dashboard instruments.

The truck and tow dolly worked well. The only problem was a loud wind noise from the driver's side window, and the steering wheel was not lined up properly (when driving straight, the spokes of the steering wheel hid some of the dash board instruments.

It was easy. Rented from the local dealer and included the insurance.

U haul Manchester, Ga. Karen was wonderful, extremely efficient, and had me in and out in 20 minutes. Lovely lady with experience. I'll be going back here often to use their trucks.

There were discrepancies in what I was told at one end and when I dropped it off, I could have been costly because they hadn't documented their promises.