ABF UPack® Reviews

Samuel M

Tampa, FL
Wrote a review on 8/5/2017
ABF U-pack Review
(5 out of 5 rating)

Never thought of this before. Not much more than renting a truck, and I didn't have to drive 2200 miles!

Distance: 2,200 mi
Cost: $3,666
Per. Mile: $1.67
SqFt. Moved: 2,800

Sharon E

Albuquerque, NM
Wrote a review on 7/30/2017
ABF U-pack Review
(5 out of 5 rating)

Truck was dropped off at the time promised. The freight ramp weighs a ton, so more than one person is needed to take it off the truck.

Distance:
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Barbara S

Winston Salem, NC
Wrote a review on 7/25/2017
ABF U-pack Review
(4 out of 5 rating)

Other than a misunderstanding about the cost they were very accommodating on the delivery and pick-up.

Distance: 550 mi
Cost: $2,100
Per. Mile: $3.82
SqFt. Moved: 1,300

Michael B

Spring, TX
Wrote a review on 7/23/2017
ABF U-pack Review
(3 out of 5 rating)

You are better off paying for real professionals.

Distance: 900 mi
Cost: $6,000
Per. Mile: $6.67
SqFt. Moved: 2,000

Michael T

Montverde, FL
Wrote a review on 7/19/2017
ABF U-pack Review
(4 out of 5 rating)

Ok service and delivery time

Distance: 2,300 mi
Cost: $3,000
Per. Mile: $1.30
SqFt. Moved: 2,300

Mary K

Menasha, WI
Wrote a review on 7/18/2017
ABF U-pack Review
(5 out of 5 rating)

Excellent service. Delivered and picked up the trailer as scheduled. The move plan they prepared gave me step by step directions and let me know what to expect. I worked with Carolyn and she was superb. She answered all of my questions throughout the entire process.

Distance: 900 mi
Cost: $1,773
Per. Mile: $1.97
SqFt. Moved: 2,500

Andrea H

Johnstown, CO
Wrote a review on 7/17/2017
ABF U-pack Review
(5 out of 5 rating)

I could not say enough great things about ABF! They are responsive, courteous, willing to work with customers, and easy to communicate with.

Distance: 1,100 mi
Cost: $2,800
Per. Mile: $2.55
SqFt. Moved: 3,100

Scott M

Green Bay, WI
Wrote a review on 7/16/2017
ABF U-pack Review
(2 out of 5 rating)

The drivers were helpful and pleasant; however, I had to pay extra to get the U-Pack trailer delivered when I needed it. I would strongly discourage the use of Moving Staffers, their moving diivision. I would rate them POOR!!!!. The movers they sent were belligerent, argumentative and unprofessional, and to make things right, Moving Staffers was only willing to compensate me $150 - what an insult!!

Distance: 450 mi
Cost: $2,000
Per. Mile: $4.44
SqFt. Moved: 2,500

Marty G

Sacramento, CA
Wrote a review on 7/14/2017
ABF U-pack Review
(5 out of 5 rating)

ABF was easily the most affordable option and didn't disappoint. Very easy to set up dropping off the trailer, etc.

Distance: 2,000 mi
Cost: $4,500
Per. Mile: $2.25
SqFt. Moved: 2,800

Carol W

Marietta, GA
Wrote a review on 7/12/2017
ABF U-pack Review
(3 out of 5 rating)

Not moving until next week so unable to write a proper review for this company.

Distance: 233 mi
Cost: $1,783
Per. Mile: $7.65
SqFt. Moved: 1,500

Gary S

Surprise, AZ
Wrote a review on 7/10/2017
ABF U-pack Review
(5 out of 5 rating)

Have used ABF on two other occasions . The local drivers are the best.

Distance: 2,000 mi
Cost: $3,750
Per. Mile: $1.88
SqFt. Moved: 2,754

Dharini B

Henderson, NV
Wrote a review on 7/9/2017
ABF U-pack Review
(5 out of 5 rating)

I love ABF U-Pack. This is t second time I've moved with them. Both long distance cross country moves. For a reasonable price, they can give you a guaranteed delivery date. As long as you have competent movers to help you load the trailer well where you stuff doesn't slide around and break- you're good. I always pack all my crockery and picture frames well and I haven't lost a single item or broken a single thing in my two moves. Your stuff is also separated from the rest of the freight so there is literally no worry about things being lost- the way you close the trailer is the way it looks when you open it. One tip if you are moving in the summer- do not put candles in with clothes--- they will melt everywhere. Buy new candles... It's easier. Absolutely cannot say enough good things about ABF UPACK... Easy to work with, responsive on the phone (you don't get sent to voicemail at all), and they don't charge your credit card until your stuff is loaded.

Distance: 2,800 mi
Cost: $2,800
Per. Mile: $1.00
SqFt. Moved: 1,200

Dana W

Scottsdale, AZ
Wrote a review on 7/9/2017
ABF U-pack Review
(4 out of 5 rating)

Showed up on time and delivered trailer within specified window. The trailer was in good shape and we had no issues except the ramp on the trailer isn't a solid ramp. It was also very narrow, which makes loading and unloading a bit more dangerous.

Distance: 375 mi
Cost: $2,000
Per. Mile: $5.33
SqFt. Moved: 1,970

Kayla F

Las Vegas, NV
Wrote a review on 7/4/2017
ABF U-pack Review
(5 out of 5 rating)

They dropped off and picked up the trailer at the times they were scheduled to and were very professional. I'd use this company again.

Distance: 1,200 mi
Cost: $4,900
Per. Mile: $4.08
SqFt. Moved: 3,900

denise s

Raleigh, NC
Wrote a review on 7/3/2017
ABF U-pack Review
(4 out of 5 rating)

the only problem I have is on the receiving end. They don't seem to care when they pick up or deliver. THE PRICE IS GREAT, just make sure you pack well because it's a "freight" truck not a moving truck.

Distance: 350 mi
Cost: $1,252
Per. Mile: $3.58
SqFt. Moved: 1,100

Scottie R

Summerville, SC
Wrote a review on 7/3/2017
ABF U-pack Review
(5 out of 5 rating)

This move was absolutely spot on with the company's description on their website. Calls were made before delivery and before pickup. All went smooth and for my needs, this option (U-pack trailer) worked outstanding!

Distance: 1,100 mi
Cost: $2,800
Per. Mile: $2.55
SqFt. Moved: 2,100

Jason H

Chandler, AZ
Wrote a review on 7/2/2017
ABF U-pack Review
(5 out of 5 rating)

They 28 ft trailer was perfect for my move from California to Arizona. The trailer was in great condition. Customer service was absolutely easy to deal with and they answered all my questions. The drivers were super friendly during drop of and pick up. The ultimate decision came down to cost compared to full service moving companies. I would absolutely recommend them to anyone moving a long distance.

Distance: 800 mi
Cost: $2,800
Per. Mile: $3.50
SqFt. Moved: 2,000

Terry J

Lafayette, NJ
Wrote a review on 7/1/2017
ABF U-pack Review
(4 out of 5 rating)

Smooth, efficient, and on time. Peace of mind knowing where your belongings were at all times. There was some small evidence of moisture in the trailer so not sure that it was completely watertight.

Distance: 150 mi
Cost: $3,600
Per. Mile: $24.00
SqFt. Moved: 4,100

Brandy S

Peoria, AZ
Wrote a review on 6/30/2017
ABF U-pack Review
(4 out of 5 rating)

They were on time both with drop off and pick up. Every time I called the 800 number with questions everyone was friendly and the wait time was minimal.

Distance: 375 mi
Cost: $1,365
Per. Mile: $3.64
SqFt. Moved: 1,100

TONY R

Melbourne, FL
Wrote a review on 6/29/2017
ABF U-pack Review
(5 out of 5 rating)

Would use again. They were on time delivering and picking up the trailer upon request. Calls to customer service were answered promptly.

Distance: 1,100 mi
Cost:
Per. Mile:
SqFt. Moved: 1,400

Melissa J

Knoxville, TN
Wrote a review on 6/28/2017
ABF U-pack Review
(5 out of 5 rating)

Easy drop off and pick up. Freight was in excellent condition. Price was good for door to door delivery in an interstate move. I would use them again.

Distance: 700 mi
Cost: $2,100
Per. Mile: $3.00
SqFt. Moved: 1,800

Younghan L

Amherst, MA
Wrote a review on 6/22/2017
ABF U-pack Review
(5 out of 5 rating)

Very happy I used ABF trailer.

Distance:
Cost: $2,000
Per. Mile:
SqFt. Moved:

Ro P

Surprise, AZ
Wrote a review on 6/18/2017
ABF U-pack Review
(5 out of 5 rating)

Exactly as advertised. Easy to load and unload, and I love the feature that shows you how many feet of space you have used in the trailer.

Distance: 525 mi
Cost: $2,000
Per. Mile: $3.81
SqFt. Moved: 1,100

Caitlyn M

San Antonio, TX
Wrote a review on 6/13/2017
ABF U-pack Review
(5 out of 5 rating)

no complaints. The trailer was dropped off and picked off as expected. One of the pieces of metal on the divider was bent which was a bit of a challege for my loader but he had a lot of tools and got it fixed.

Distance: 1,400 mi
Cost:
Per. Mile:
SqFt. Moved:

Molly R

Denver, CO
Wrote a review on 6/12/2017
ABF U-pack Review
(5 out of 5 rating)

My estimated arrival window was from 8am to 12pm and they arrived at 8:20. The driver was polite, explained everything to me, and re-parked the trailer until I was satisfied with its placement. Great!

Distance: 1,400 mi
Cost: $1,800
Per. Mile: $1.29
SqFt. Moved: 800

Paul A

Fuquay Varina, NC
Wrote a review on 6/10/2017
ABF U-pack Review
(5 out of 5 rating)

We did a cross country move. The trailer arrived when they said it would. Items inside were in the same condition as when we closed the door. Customer service was great. Tracking worked well also.

Distance: 2,800 mi
Cost: $5,000
Per. Mile: $1.79
SqFt. Moved: 2,000

Mariam E

Dallas, TX
Wrote a review on 6/7/2017
ABF U-pack Review
(2 out of 5 rating)

It's illegal and unrealistic to have an 18-wheeler freight trailer parked outside my condominium on a residential street. Wish someone would have alerted or advised me as to the size of the "trailer"

Distance: 2,000 mi
Cost: $2,000
Per. Mile: $1.00
SqFt. Moved:

Rebecca H

Murfreesboro, TN
Wrote a review on 6/7/2017
ABF U-pack Review
(5 out of 5 rating)

Great service and well worth the money for a summer time move. We ended up saving time and money (and space!) over renting and driving a budget/uhaul type truck.

Distance: 650 mi
Cost: $1,700
Per. Mile: $2.62
SqFt. Moved: 2,000

Shawna D

Leavenworth, KS
Wrote a review on 6/7/2017
ABF U-pack Review
(4 out of 5 rating)

This will be the 3rd time we've used the ABF UPack trailer and we're not quite as satisfied this time but it got the job done. We used a full 28 foot trailer and 7 feet inside a second trailer for a reasonable price of approximately $3500. The 2 trailers were probably the worst we've gotten yet unfortunately. Dirty, dented and full of patched holes, the worst part was the tie down areas had lots of jagged ripped metal parts that had to be pounded down before we could load around them. Still, it worked. Booking, drop off and pick up all went smoothly (although I won't take the driver at his word that he swept them next time). We'll see our goods again in about a week since they only count business days for transit time. 3 days to unload the trailer on the other end is usually plenty of time. It takes a bit more planning ahead to park the trailers and it's more costly then a rental truck but not having to worry about a limited space in a truck and not having to drive all the goods ourselves makes it all worth it.

Distance: 950 mi
Cost: $3,500
Per. Mile: $3.68
SqFt. Moved: 1,700

Michael H

Charlotte, NC
Wrote a review on 6/6/2017
ABF U-pack Review
(5 out of 5 rating)

The trailer arrived precisely on time, it was clean and well equipped with a great ramp. They came at the end of the same day to pick it up.

Distance: 200 mi
Cost: $2,000
Per. Mile: $10.00
SqFt. Moved: 1,810

Ken L

Fort Mill, SC
Wrote a review on 6/1/2017
ABF U-pack Review
(5 out of 5 rating)

ABF is the single best way to move. So easy and stress free.

Distance: 1,000 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Aaron H

Manhattan, NY
Wrote a review on 6/1/2017
ABF U-pack Review
(5 out of 5 rating)

Provided the trailer in the time window as promised. Were helpful in getting the truck as close to my apartment as possible. Costumer service was great at providing updates on arrival of truck whenever I called. Truck was clean and the driver made the process easy.

Distance: 700 mi
Cost: $2,200
Per. Mile: $3.14
SqFt. Moved: 750

Rob K

Carlsbad, CA
Wrote a review on 5/30/2017
ABF U-pack Review
(2 out of 5 rating)

The guy that dropped off the trailer was cool but the container itself was an ugly piece of junk. It looked like it had been pushed out the back of a C-5 flying at 1000 ft., had wheels put back on and towed to my house. Regardless, they had me in a corner because I'm moving and time was of the essence, so we used it anyway. We'll see how things go on the other side. This rating might get better if things are well-handled at our destination. ABF was chosen because of price. We ended up using the entire 28ft floor to ceiling and got the bulkhead in. I might use them again but I would be very specific about getting a newer/cleaner trailer. I'm kind of disappointed with what we got especially because we booked months in advance. You'd think you would give the better trailers to the people who locked in early....right?...

Distance: 1,800 mi
Cost: $5,000
Per. Mile: $2.78
SqFt. Moved: 1,500

JACQUELINE B

Las Cruces, NM
Wrote a review on 5/28/2017
ABF U-pack Review
(5 out of 5 rating)

We had at least one of these guys for a local move, and they were terrific -- efficient, careful, diligent, hard working, courteous, responsive. This second move was to pack a big truck for moving to another state. Again, the guys were fast, efficient, hard working, courteous. It would have been better if a more experienced lead was working with them for this type of packing to get the truck packed more effectively and carefully, getting it all done within 30 minutes of the projected 4 hour load time. Once the truck was unpacked, we found quite a bit of damage simply because they didn't use the padding provided, and packed table legs next to table tops, rather than turning the tables to be top to top without padding between. The upholstered furniture will need to be be cleaned due to dirty footprints and lack of using the plastic covers provided. The claims contact said UPack freight trailers are ineligible for coverage.

Distance: 750 mi
Cost:
Per. Mile:
SqFt. Moved: 1,900

Tom B

San Diego, CA
Wrote a review on 5/27/2017
ABF U-pack Review
(4 out of 5 rating)

We've moved with ABF before using a Relocube, and as a company we just think they're great. Helpful, on the ball, and they send you all the info and paperwork you need ahead of time. The trailer was definitely a different game entirely from the Relocube, as it does require more skill to pack and restrain everything to avoid breakage (thanks to HireAHelper we got great loaders who took care of that), and even with their fee factored in we're coming out way, waaay ahead of hiring professional movers. The reason I'm subtracting one star is because of the LOCK situation. To their credit, they do go to great lengths to indicate the specs of the lock you need to provide to secure the divider within the trailer -- the shackle needs to be at 2" tall and no more than 1/4" thick. Unfortunately, I'm yet to find a single lock that lists the shackle thickness on the package. Most look like they're right around 1/4", so you might buy one with a 2" high shackle assuming it's "the one they mean," but let me spoil the surprise: it's not. It's too thick. Any reasonable secure lock is too thick. We finally found one that worked at Target; it's basically an oversized luggage lock. At the end of the day, the trailer ITSELF is locked with a beast of a lock that only the driver can open, and I trust ABF, so I'm not too concerned, but I still wish they'd allow a heavier gauge.

Distance: 2,000 mi
Cost: $2,695
Per. Mile: $1.35
SqFt. Moved: 1,000

Paula R

Clovis, CA
Wrote a review on 5/19/2017
ABF U-pack Review
(4 out of 5 rating)

I preferred the trailer to the cube because I am horrible at estimating space and if I needed more or less, I had options. They were a little off in their drop off time but the driver took the time to show me how the ramp worked as well as the bulkhead doors. We used them for a past move and had success.

Distance: 1,900 mi
Cost: $4,300
Per. Mile: $2.26
SqFt. Moved: 1,600

Kathy W

Springfield, VT
Wrote a review on 5/19/2017
ABF U-pack Review
(5 out of 5 rating)

Fair price for what we needed

Distance: 320 mi
Cost: $1,850
Per. Mile: $5.78
SqFt. Moved: 1,350

Ricardo V

Tempe, AZ
Wrote a review on 5/13/2017
ABF U-pack Review
(5 out of 5 rating)

Nice people. and the whole process is easy enough if you got the cash.

Distance:
Cost:
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max & v

Bolivar, OH
Wrote a review on 5/9/2017
ABF U-pack Review
(4 out of 5 rating)

The partition wall was a bit difficult to put in as the pipe was a bit bent so the connection did not fit easily. This is the second time have used ABF and found them to be the best value and accommodating.

Distance: 2,150 mi
Cost: $3,000
Per. Mile: $1.40
SqFt. Moved: 2,000

Cathy S

Kansas City, MO
Wrote a review on 5/8/2017
ABF U-pack Review
(5 out of 5 rating)

I have used ABF for two moves. Both moves went very well. ABF was easy to work with, were on time with drop off and pick up. Staff was friendly. I have no complaints and would recommend to anyone who wants a cost effective way to move, especially long distance. I had a quote from a private moving company of $6,000 for our move (not including storage), but only spent a total of $2,900 with ABF (this figure includes 2 months of storage and hiring a moving team to load and unload).

Distance: 225 mi
Cost: $1,200
Per. Mile: $5.33
SqFt. Moved: 2,100

Pamela F

Kent, WA
Wrote a review on 5/6/2017
ABF U-pack Review
(4 out of 5 rating)

I used ABF ReloCubes in the past, and was happy with them so I contacted them again for this move. The gentleman helping me on the phone suggested we use a trailer as it would be cheaper then the ReloCubes for this move. All of their customer service people I have spoken with, and their drivers who delivered or picked up equipment have been extremely pleasant to work with. Their system of text messages made it easy to keep up with the status of my "stuff" and schedule the pick-up of their equipment, it couldn't have been easier. The only reason I gave 4 stars instead of 5, was because I feel they could have transported my belongings a little more directly saving time, as well as the amount of bouncing and jiggling of my boxes. I feel the extra time caused some undue stress on my boxes and property. Also I was told 7 - 9 days, and my trailer did not arrive until day 10, not counting the day it was picked-up.

Distance: 3,000 mi
Cost: $3,500
Per. Mile: $1.17
SqFt. Moved:

Jake S

Howell, MI
Wrote a review on 5/4/2017
ABF U-pack Review
(3 out of 5 rating)

It was okay. If I were to move again, I would not use them. We were under a time crunch when moving and were given a 8-11 time window for drop off and it didnt come until 1230ish. The bulk head that we had secure ourselves to protect our belongings in the truck was bent and very difficult to secure. When our belongings arrived, we had more difficulty removing the bulk head because of a load that pushed against our stuff. My husband busted his hand trying to remove it. For $3,000 the drivers should help putting up and removing the bulk head.

Distance: 1,500 mi
Cost: $2,850
Per. Mile: $1.90
SqFt. Moved: 1,500

David T

Hartfield, VA
Wrote a review on 5/4/2017
ABF U-pack Review
(3 out of 5 rating)

When the driver came to pick up the loaded trailer he repeatedly slammed into the trailer to get it to connect. I suspect this is what caused the back third of our belongings to topple over BACKWARDS and were damaged with multiple scratches and gouges on the wooden furniture. As far as the rest of the service, the communication and coordination w/ the company was good. Everything went according to scheduled times.

Distance: 170 mi
Cost: $1,700
Per. Mile: $10.00
SqFt. Moved: 3,000

Cindy H

Bonita Springs, FL
Wrote a review on 4/28/2017
ABF U-pack Review
(5 out of 5 rating)

Would definitely recommend ABF as they were extremely helpful in all capacities.

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Cost:
Per. Mile:
SqFt. Moved:

Charles C

Lawrence, KS
Wrote a review on 4/27/2017
ABF U-pack Review
(5 out of 5 rating)

Trailer had repair on the roof, the bulkhead was wrong but we made it work

Distance:
Cost: $2,900
Per. Mile:
SqFt. Moved: 1,300

Jordan B

Indio, CA
Wrote a review on 4/26/2017
ABF U-pack Review
(5 out of 5 rating)

I used an ABF UPack 28ft trailer to move from California to Georgia. Everyone is very professional at UPack and answered all of my questions and concerns. I was given an easy to follow schedule for delivery and pickup of the trailer. I was able to fit all my personal items onto the trailer with ease. Using ABF UPack Trailer was definitely the best option for me, I got the space I needed for a very fair price. I would definitely recommend UPack and use them again.

Distance: 2,500 mi
Cost: $6,000
Per. Mile: $2.40
SqFt. Moved: 2,500

Tony B

Avon, IN
Wrote a review on 4/25/2017
ABF U-pack Review
(5 out of 5 rating)

Great way to move without getting caught with add-on fees and bloated estimates.

Distance: 2,300 mi
Cost: $3,400
Per. Mile: $1.48
SqFt. Moved: 1,200

Linda M

Placitas, NM
Wrote a review on 4/25/2017
ABF U-pack Review
(5 out of 5 rating)

This option was a good one for us. The trailer was in good condition and the driver was professional. Pick-up, storage, and drop off were all smooth. I did a great deal of on-line searching and spoke to representatives from several companies. This company had the best offer. I would use them again. They were excellent in helping to resolve a problem we had Metro-movers of Albuquerque.. Everything on the contract was delivered as agreed upon.

Distance: 350 mi
Cost: $2,500
Per. Mile: $7.14
SqFt. Moved: 2,000
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