My family and I are moving cross country: from Connecticut to California. We had a 10' x 10' x 30' storage unit that was completely full with our belongings. After checking out several different options and getting quotes from a few companies, ABF seemed like the best way to go. The folks at ABF were a pleasure to deal with. The original window for delivery of my trailer was 12pm - 4pm. I called a few days in advance to see if they could deliver it in the morning. They met me part way, and said they could deliver the trailer between 8am - 10am. The driver arrived at approximately 10:15am, and was kind, professional, and expertly parked the trailer precisely where I wanted it. When the trailer arrived, it was in good condition, and the roof is semi-transparent, which makes loading during the day much easier with the internal lighting. There were no lights in the trailer, so loading at night would be much more difficult. We had some trouble with the gate not opening at the storage facility when the driver came to pick up the trailer after it was fully loaded. Both the ABF driver and 2 of the 3 dispatchers that I communicated with were polite, understanding, professional, and accommodating. It'll take a few days for my belongings to make it cross country, so I can't speak for how things worked out on the other end, but so far I am quite pleased with ABF, and recommend them!

Excellent help - fast, polite and so very helpful.

I spent a great deal of time researching the various companies in this category. Took a deep breath..and booked ABF. They arrived on time,, both for drop off and a day early as requested for pick up. Here's a tip: I was glad that I thought it thru so much as otherwise, there would never have been enuf room for the size vehicle that came to drop off the trailor.., the cab was HUGE .. and I live on a city street, nevertheless, he got the trailer directly in front of my door. I don't have a review on the timeliness of the delivery since the truck is now on it's way from NY to FLA, but fingers crossed.... the trust I placed in them so far has been completely deserved .(PS I booked 17 feet, we only used 16 so I am counting on them discounting that foot..which I already paid for.)

awesome ! on top for pickup and drop off. Furniture arrived secure and in great condition ! I recommend them highly !

Trailer was picked up and delivered as scheduled at both ends. All staff was courteous and helpful; equipment was clean and in good condition.

Excellent service, more than fair price. Much less expensive than PODS

Great experience. Everyone I talked to was extremely friendly and helpful. My pod arrived earlier than expected (even with the Thanksgiving holiday) and they helped determine the best delivery date. I was really surprised I was able to fit all of my stuff into one pod. Would definitely use them again!

ABF provides 28' trailers with a substantial ramp for your loading. In the fine print on the Bill of Lading, it states "ABF shall have no responsibility or liability to customer....(I) any liability, loss or damage caused or alleged to be caused directly or indirectly by any equipment, any inadequacy thereof, any deficiency or defect (latent or otherwise) therein, ... My trailer had a hole in the roof and leaked during a two day rainstorm, While unloading the trailer we found 11 boxes soaked and holding water. Fortunately, a lot of stacked goods in the front of the trailer where the leak was, were in plastic totes and were protected. Be advised that ABF bears no responsibility for leaking trailers.

The process was easy and everything arrived right on time as planned.

This is the 2nd time I have used an ABF UPack Trailer for moving and it is the best way to go! You have freedom and flexibility with your move because you determine when the trailer is dropped off and then picked back up. You can take all the time you need to load or unload the trailer and you only pay for the space you use. I felt secure knowing my belongings were safe because everything is locked behind a bulkhead wall that you secure with your own locks. The trailers are clean, solid and very spacious. The reservation process was very quick and easy and the customer service reps I dealt with were very friendly, helpful and knowledgeable. I'm sure I will move again in the future and I will not hesitate to use ABF!

This is the 2nd time I have used an ABF UPack Trailer for moving and it is the best way to go! You have freedom and flexibility with your move because you determine when the trailer is dropped off and then picked back up. You can take all the time you need to load or unload the trailer and you only pay for the space you use. I felt secure knowing my belongings were safe because everything is locked behind a bulkhead wall that you secure with your own locks. The trailers are clean, solid and very spacious. The reservation process was very quick and easy and the customer service reps I dealt with were very friendly, helpful and knowledgeable. I'm sure I will move again in the future and I will not hesitate to use ABF!

So far so good...the delivery of the empty trailer was scheduled and the time given was honored. Haven't had the loaded truck picked up or driven halfway across the country so we'll see how that goes.

The storage option is nice and they get it there in a reasonable time.

ABF is the way to go. Excellent service. I could have had my furniture 2 days earlier, but I was not ready for it. Prompt drop off and pick up.

ABF does what they say and follows up every step of the way until your journey is complete. Whether you are moving and packing your own stuff or using a packing company you will not be able to drive it across country yourself as reasonable as ABF can haul it for you and on time... very professional and great customer service.... highly recommend!

Used three trailers, thought they were packed quite well, but two of the trailers upon opening had shifted the load so much that when we opened the trailer, everything started to fall out. These trailers are rough on furniture.

couldn't have been more accommodating and efficient on both ends. I would highly recommend this co.

Great job, stuff was here on time, very professional staff. Highly recommend

Great communication and over-the-top customer service. Something I didn't expect from a freight company. These guys were awesome. I wouldn't hesitate using them again.

Punctual, reliable and easy to work with.

Trailer was delivered on time and driver explained how to operate ramp and bulkhead - definitely would go this route again if I ever move again;

RIGHT ON TIME ... EASY PEASY

First time using ABF U-Pack, I did not consider the rough ride our goods would experience. I would do it again, but take more precautions to make sure items were packed, padded, wrapped better to minimize any damage. They were flexible with the delivery and pick-up of the trailer, a slight complaint is that they were supposed to pick up the trailer on a Thursday afternoon or Friday morning but didn't until Sunday evening.

I thought things were well packed but their was a fair amount of minor damage, mostly from furniture rubbing against boxes. I would use more moving blankets if I did this again.

On time arrival and delivery of the trailer. Everything went as expected as far as the transportation went. We exceeded our estimate (my fault) but it wasn't a problem as far as trailer capacity. I would use them again.

This is my second time using UPack/ABF. As far as I'm concerned, it's the only way to move. They are both affordable and professional.

Truck is leaking NO burkhead in place when I promise. I reported and someone suppose to get back to me and I have not had any thing since.

charge too much for second location.

We loaded our truck and had it stored for 2 years. They were great at accommodating us when we needed to get into our truck to look for something we needed. Everything was protected and we had no issues.

We liked the ABF concept of loading a truck and then someone else driving it. Our problem with ABF was two fold. First, they subcontracted out the job to another company (Estes). No one told us about this until a truck showed up with a big "Estes" on the side. The second problem was that they would say when a trailer was coming or would be picked up, but it would either come very early or late, or even the next day, without explanation. Customer service was friendly enough, but it was hard to tell how effective they were.

This company was very professional and we would definitely use ABF again if we need too.

This was fourth time to use ABF Upack trailer. Arrived and picked up on time. Easy to arrange deliveries and pickups. Pleasant helpful people to deal with.

Arrived about a half hour after the earliest time quoted and showed me how to deal with the truck doors, ramp and closure panels.

great customer service, on time very clean trailer, very helpful

Really easy, cost effective, and excellent customer service over the phone. I'll use them again if I have a need.

4th move with ABF - Fabulous!

Very professional and convenient. The driver on the packing end gave some rather useful tips. We have used them for a couple of long moves, now, and would use them again. The inclusion of a two-wheel dolly with the trailer is a small but very nice touch.

This was a great way to go for us. The drivers at our origin and destination made sure to talk to us about where we wanted the trailer parked for loading and unloading and dropped them exactly where we wanted.

First driver would not drive through low hanging wires. Second driver very cautious but did it. The guy who picked up the load said those where inexperienced drivers. Wasted time & money. I was charged for the not been able to pick up the furniture. Like it was my fault the wires where low!! I got stuck with it!!

RELIABLE, GREAT CUSTOMER RELATIONSHIP, EFFICIENT.

ABF Trailers are a great way to move. I saved more than $12,000 on a move from NY to Florida. Plenty of time to load and plenty of time to unload. Customer Service was great. They seemed to know you at every point of contact. And with one phone call, the truck was gone. Watch their great videos for loading techniques and use straps every few feet!

Very easy and straightforward. Their pricing was clear and they arranged drop off and pick up around our schedule. We will definately use UPack again in the future!

U-Pack was a cost efficient and easy solution to our moving needs. Their customer service was outstanding in helping to answer my questions/alleviate my concerns

very flexible, great way to go cross boarder. i have gone both ways across boarder (USA to CANADA) and its been a really good experience. driver was a ninja with the truck and got it parked perfectly. paid $2500 for 17ft of trailer space, 1400 miles.

We moved a 2 bedroom 1 bathroom apartment. We needed the entire 28 foot ABF trailer, but that's because we had WAY too much furniture for the space we were living in. We had previously moved OUT of a 3 bedroom home, so it's probably more fair to say we moved out of a 3 bedroom home. UPack, as a company, was great. The sales people were professional and courteous, the pick up and drop off people were helpful and friendly. Please do note that the trailers are DIRTY. So you'll want to, as much as possible, wrap up furniture to keep it clean. I would definitely use a UPack ABF 28-foot trailer rental again in the future.

This worked like a charm! 1200.00 from Central New Mexico to East Texas. Delivered and picked up as scheduled. Would move this way again.

The trailer provided was the perfect size for my move. It appeared to be in good condition. Customer service was wonderful. I called multiple times to confirm drop-off and pick-up times, and the customer service representative was excellent every time we spoke. I would definitely utilize them again.

The driver was very pleasant and helpful with the delivery of the trailer.