ABF UPack® Reviews

Robert J

Decherd, TN
Wrote a review on 2/11/2015
ABF U-pack Review
(5 out of 5 rating)

Very happy with the service provided

Distance: 900 mi
Cost: $2,850
Per. Mile: $3.17
SqFt. Moved: 1,200

Mike C

Clermont, FL
Wrote a review on 2/11/2015
ABF U-pack Review
(4 out of 5 rating)

Customer service was excellent in both California and Florida. Some of our boxes fell while being transported but that was not the fault of the moving company. The retaining wall that was in the truck was difficult to use but we were able to get it taken care of. I would recommend this company as they are reasonably priced and our belongings were delivered within the time promised.

Distance: 2,818 mi
Cost: $4,991
Per. Mile: $1.77
SqFt. Moved: 2,200

Mary Ann J

Joliet, IL
Wrote a review on 2/6/2015
ABF U-pack Review
(5 out of 5 rating)

The trailer worked out fine and the people who we got the trailers from were the nicest people.

Distance: 1,700 mi
Cost: $350
Per. Mile: $0.21
SqFt. Moved: 825

Vivian B

Franklin, OH
Wrote a review on 2/5/2015
ABF U-pack Review
(5 out of 5 rating)

Personnel were knowledgeable, equipment was in good condition, and was delivered for loading and unloading when expected

Distance: 1,285 mi
Cost: $2,000
Per. Mile: $1.56
SqFt. Moved:

David G

Prairie Village, KS
Wrote a review on 2/4/2015
ABF U-pack Review
(5 out of 5 rating)

I have used ABF for several moves. They do a really good job. The prices are cheaper than renting a truck and they do all the driving. It was perfect for us.

Distance: 1,500 mi
Cost: $2,800
Per. Mile: $1.87
SqFt. Moved: 1,800

Adrienne M

Walkersville, MD
Wrote a review on 12/30/2014
ABF U-pack Review
(5 out of 5 rating)

So far, my service with UPACK has been great. Very nice on the phone, not pressuring at all. I spoke with people from commercial moving companies and got >5 calls from a few companies...it was a little excessive! The UPACK truck came right on time, and everyone with whom I've interacted has been helpful and nice. Good price, too, compared to commercial trucks.

Distance: 1,820 mi
Cost: $1,840
Per. Mile: $1.01
SqFt. Moved:

David L

Okatie, SC
Wrote a review on 12/12/2014
ABF U-pack Review
(5 out of 5 rating)

The whole U-Pack experience went smooth. The trailer arrived for packing when promised and arrived at destination terminal when expected. It took a couple days to get the trailer to the house as it seemed they were very busy on the destination end. The drivers were all friendly and professional. You do have to work much harder to pack your own goods and load/unload the trailer than a full-service mover, but the savings are considerable.

Distance: 1,200 mi
Cost: $2,150
Per. Mile: $1.79
SqFt. Moved: 1,500

Shannon B

Papillion, NE
Wrote a review on 12/11/2014
ABF U-pack Review
(5 out of 5 rating)

Awesome company. The drivers were very helpful.

Distance: 300 mi
Cost:
Per. Mile:
SqFt. Moved: 1,800

Ryan E

New Baden, IL
Wrote a review on 11/17/2014
ABF U-pack Review
(5 out of 5 rating)

I would use this again.

Distance: 700 mi
Cost: $1,265
Per. Mile: $1.81
SqFt. Moved: 650

Sharon E

Melbourne, FL
Wrote a review on 10/30/2014
ABF U-pack Review
(5 out of 5 rating)

ABF was on time with the trailer and the drivers were courtious and polite. Would use ABF again.

Distance: 2,000 mi
Cost: $5,000
Per. Mile: $2.50
SqFt. Moved: 1,800

Sharon E

Colorado Springs, CO
Wrote a review on 10/30/2014
ABF U-pack Review
(5 out of 5 rating)

They were on time worked quickly and carefully. I have used Hire a Helper several times and have always had great service. Definately would use them again.

Distance: 2,000 mi
Cost: $5,000
Per. Mile: $2.50
SqFt. Moved: 1,800

Branden C

Littleton, CO
Wrote a review on 10/28/2014
ABF U-pack Review
(5 out of 5 rating)

Worked out great! Would definitely use again.

Distance: 1,300 mi
Cost: $2,400
Per. Mile: $1.85
SqFt. Moved: 2,000

Robert E

Fair Oaks, CA
Wrote a review on 10/15/2014
ABF U-pack Review
(5 out of 5 rating)

Trailer arrived on time. Booking was a snap. Picked up promptly. Delivered on time and the empty was gone the next morning. Only snag was billing. Long story, lots of hours on the phone with my bank because of an error in the terminal. Beyond that, easy as could be. My items arrived in perfect condition. In spite of having a team of bozos loading my goods, the delivery went smoothly. Wish I had the unloading team to pack.

Distance: 3,000 mi
Cost: $2,500
Per. Mile: $0.83
SqFt. Moved: 950

Bruce B

Ocean Shores, WA
Wrote a review on 10/15/2014
ABF U-pack Review
(5 out of 5 rating)

Truck showed up when scheduled, driver was courteous and helpful in showing me how the ramp and barge doors worked, and the experience was a good one. I would recommend this method over a Uhaul anytime, and believe me, I've used Uhaul or their equivalent many times.

Distance: 750 mi
Cost: $2,500
Per. Mile: $3.33
SqFt. Moved: 1,500

Mike B

Gilbert, AZ
Wrote a review on 10/13/2014
ABF U-pack Review
(5 out of 5 rating)

ABF Upack was great, they were on time dropping off the trailer, left it in a great location and picked it up just as swiftly. They online tutorials were incredibly helpful and the scheduling line was always very accommodating. We packed up our house and relocated to Phoenix where our trailer sat for about 3 weeks, once it was dropped off at our house everything was enact and had not been tampered with. Excellent experience all around,

Distance: 870 mi
Cost: $2,400
Per. Mile: $2.76
SqFt. Moved: 1,700

Laura N

Glen Burnie, MD
Wrote a review on 10/8/2014
ABF U-pack Review
(4 out of 5 rating)

ABF dropped off and picked in the same day and provided me with all the weigh tickets necessary for my PCS move. The customer service was great even when I had to call the driver back to move the trailer when they dropped it off at the storage unit.

Distance: 1,650 mi
Cost: $2,400
Per. Mile: $1.45
SqFt. Moved: 1,700

Delbert W

Sweet Home, OR
Wrote a review on 10/1/2014
ABF U-pack Review
(5 out of 5 rating)

Justin and Jason did a very good and efecient job for us, they had the trailor unloaded in the 2 hour time span that I had requested and time to put together my dining table. Thanks Fellas you did a great job. Del

Distance: 2,000 mi
Cost: $6,400
Per. Mile: $3.20
SqFt. Moved: 1,865

Charlotte V

Tuscaloosa, AL
Wrote a review on 9/16/2014
ABF U-pack Review
(5 out of 5 rating)

They were on time and pickup the trailer when stated. I would use them again.

Distance: 650 mi
Cost: $1,200
Per. Mile: $1.85
SqFt. Moved: 850

Adrian S

Denver, CO
Wrote a review on 9/15/2014
ABF U-pack Review
(2 out of 5 rating)

It was difficult to get the trailer open and the contents seem to have shifted in transit.

Distance:
Cost: $2,500
Per. Mile:
SqFt. Moved: 1,400

Ramona S

Austin, TX
Wrote a review on 9/13/2014
ABF U-pack Review
(5 out of 5 rating)

We have used ABF for three separate moves. They make moving so much easier than having to hassle with driving a big truck. Each time we have used them, they have been no more expensive than a U-haul, but so much easier!

Distance: 1,400 mi
Cost: $1,700
Per. Mile: $1.21
SqFt. Moved: 700

Debilee A

Hemet, CA
Wrote a review on 9/10/2014
ABF U-pack Review
(5 out of 5 rating)

I was extremely happy with this company! Professional and helpful all the way! Accommodating if anything came up and with delivery rules of destination. Every person I dealt with was friendly and wonderful. Thank you for making this part of my move easy and smooth.

Distance: 3,000 mi
Cost: $3,270
Per. Mile: $1.09
SqFt. Moved: 2,500

Charlene C

Clinton Township, MI
Wrote a review on 9/9/2014
ABF U-pack Review
(5 out of 5 rating)

Very pleased made move go very smooth. Would do same way again.

Distance: 600 mi
Cost: $1,700
Per. Mile: $2.83
SqFt. Moved: 1,400

Chau N

Round Rock, TX
Wrote a review on 9/3/2014
ABF U-pack Review
(4 out of 5 rating)

Mover - horrible Transprtation company- great

Distance: 910 mi
Cost: $2,700
Per. Mile: $2.97
SqFt. Moved: 2,900

Peter D

Fort Lauderdale, FL
Wrote a review on 9/3/2014
ABF U-pack Review
(2 out of 5 rating)

Many items damaged. Used over 90 moving blankets

Distance: 750 mi
Cost: $4,000
Per. Mile: $5.33
SqFt. Moved:

Jessica D

North Attleboro, MA
Wrote a review on 9/3/2014
ABF U-pack Review
(4 out of 5 rating)

Overall good experience booking the ABF trailer. Booked online, and phone support was helpful. One of the best prices I found, and we just had to know to pack things tightly in the trailer so there would be minimal shifting. We would use them again.

Distance: 2,000 mi
Cost: $5,000
Per. Mile: $2.50
SqFt. Moved:

Rebecca S

Havelock, NC
Wrote a review on 9/3/2014
ABF U-pack Review
(4 out of 5 rating)

Used ABF before and will use and recommend again.

Distance: 1,300 mi
Cost: $1,500
Per. Mile: $1.15
SqFt. Moved:

Chris d

Colorado Springs, CO
Wrote a review on 9/3/2014
ABF U-pack Review
(5 out of 5 rating)

Booked them online. Used them because of a very positive previous experience. Great service - good customer service, timely, quality trailer and very good price. Will use them again and can recommend them.

Distance: 1,300 mi
Cost: $7,000
Per. Mile: $5.38
SqFt. Moved:

Tim C

Nashville, TN
Wrote a review on 9/3/2014
ABF U-pack Review
(5 out of 5 rating)

ABF was very affordable and responsive to my rather dynamic moving process.

Distance: 1,000 mi
Cost: $2,680
Per. Mile: $2.68
SqFt. Moved:

Jason J

Lake Jackson, TX
Wrote a review on 9/3/2014
ABF U-pack Review
(1 out of 5 rating)

We used ABF to transport our household from Missouri to Texas. The booking process was easy and the truck was delivered on time. We were happy with the customer service to that point. After that, things went downhill. Our truck was scheduled to be picked up on a Friday, but somehow they forgot and left it sitting there an entire weekend. We were already on our way to TX. Thankfully, we had not sold our house yet and had family checking on things, so they notified us the truck was still there. We wondered how long it may have sat if nobody noticed. They promised us a $100 credit for the trouble, but we never got it. When our shipment was delivered to us in TX, it arrived in tandem with another trailer. The driver attempted to leave the wrong trailer at our new house, but thankfully we caught the error before he drove away. When backing up attempting to connect his truck to the other trailer, he almost knocked it over. Twice! He also blocked our neighbors mailbox with our trailer and had an attitude when I asked him to move the trailer down a few feet (and he was still hooked up, so it was no trouble just to hop back in the cab and back up a few more feet). When we opened our trailer, we discovered that the bulkhead had apparently given way at some point during the trip. Our stuff, which was well-packed & padded, had tumbled all over and most of our furniture was damaged. ABF refused to take responsibility since we had signed a contract which removed them from any liability. Basically, we loaded the truck so we are responsible. Never mind that their bulkhead failed. The contract says the bulkheads are not designed to take the weight of all your stuff....well, then they need to install new bulkheads because they should fit the purpose for which they are used. We ended up having to turn it in on our homeowner's insurance. We will never do business with them again.

Distance: 900 mi
Cost: $3,000
Per. Mile: $3.33
SqFt. Moved:

Carmen K

Milledgeville, GA
Wrote a review on 9/3/2014
ABF U-pack Review
(4 out of 5 rating)

Truck arrived on time and they were able to pick it up on the same day. It took a little bit of time to schedule everything and there was some confusion about Chicago city rules and laws when it came to the move that were a bit trying, but overall it was pretty easy.

Distance: 1,500 mi
Cost: $2,000
Per. Mile: $1.33
SqFt. Moved:

Sara K

Tempe, AZ
Wrote a review on 9/3/2014
ABF U-pack Review
(5 out of 5 rating)

Very easy to book. Shipping container arrived on time. Reasonably priced.

Distance: 1,000 mi
Cost: $1,000
Per. Mile: $1.00
SqFt. Moved:

Alison L

Manhattan, NY
Wrote a review on 9/3/2014
ABF U-pack Review
(4 out of 5 rating)

I booked over the phone. Customer Service was great, very helpful. Loading at point A was very easy to coordinate. I chose this company because it seemed to be the easiest and cheapest option for moving such a far distance under my particular circumstances. The truck driver at point B was not very helpful and somewhat of a jerk, but that is my only complaint. I would use them again moving a far distance.

Distance: 2,000 mi
Cost: $3,000
Per. Mile: $1.50
SqFt. Moved:

Cathy R

Denver, CO
Wrote a review on 9/3/2014
ABF U-pack Review
(5 out of 5 rating)

ABF is the only way to move! I have used them twice and loved their help, honesty, and great staff to work with.

Distance: 1,700 mi
Cost: $2,300
Per. Mile: $1.35
SqFt. Moved:

Jeff H

Dallas, TX
Wrote a review on 9/3/2014
ABF U-pack Review
(5 out of 5 rating)

Excellent. They worked har to park where I needed them too, even though access was tight. Clean container, good instructions.

Distance: 700 mi
Cost: $800
Per. Mile: $1.14
SqFt. Moved:

Meredith K

New Orleans, LA
Wrote a review on 9/3/2014
ABF U-pack Review
(4 out of 5 rating)

I first got a quote online, and then booked over the phone. It was a fairly simple process to book the container. My experiences with pick up/drop off were also very positive. The drivers were very professional, and the container was in good condition. I chose this company because of the services they provided, online reviews, and pricing. I would definitely use them again.

Distance: 650 mi
Cost: $1,300
Per. Mile: $2.00
SqFt. Moved:

Rachel J

Clayton, NC
Wrote a review on 9/2/2014
ABF U-pack Review
(4 out of 5 rating)

The overall process was easy. Communication could have been better about drop-off and delivery days. This worked out well for our move, and the price was great.

Distance: 660 mi
Cost: $1,700
Per. Mile: $2.58
SqFt. Moved: 2,000

Eduardo A

Las Vegas, NV
Wrote a review on 9/1/2014
ABF U-pack Review
(5 out of 5 rating)

Everything went smoothly without a hitch

Distance: 500 mi
Cost: $1,500
Per. Mile: $3.00
SqFt. Moved:

Daniel W

Newton Upper Falls, MA
Wrote a review on 9/1/2014
ABF U-pack Review
(3 out of 5 rating)

Bulkhead assembly was not in good condition. Workers commented that trailer walls were weaker than they were accustomed to. customer service, though, was helpful and responsive.

Distance: 700 mi
Cost: $1,700
Per. Mile: $2.43
SqFt. Moved: 1,800

Richard D

Monroe, WA
Wrote a review on 9/1/2014
ABF U-pack Review
(5 out of 5 rating)

ABF was punctual and very helpful.

Distance: 2,200 mi
Cost: $6,400
Per. Mile: $2.91
SqFt. Moved: 3,000

Donald P

Blue Springs, MO
Wrote a review on 8/29/2014
ABF U-pack Review
(5 out of 5 rating)

ABF was terrific. Best way to go.

Distance: 250 mi
Cost: $1,353
Per. Mile: $5.41
SqFt. Moved: 2,000

Donald P

Fayetteville, AR
Wrote a review on 8/27/2014
ABF U-pack Review
(5 out of 5 rating)

Excellent, on time, and Friendly.

Distance: 300 mi
Cost: $1,000
Per. Mile: $3.33
SqFt. Moved: 2,000

Barbara A

Seattle, WA
Wrote a review on 8/26/2014
ABF U-pack Review
(2 out of 5 rating)

I was expecting a low to the ground container, not a chest high tractor trailer which tore up the yard. The ramp was broken and unsafe, the interior was greasy so a lot of my stuff was ruined. And they didn't provide packing blankets. Not impressed.

Distance: 3,100 mi
Cost: $3,100
Per. Mile: $1.00
SqFt. Moved: 900

Corri S

Parker, CO
Wrote a review on 8/26/2014
ABF U-pack Review
(5 out of 5 rating)

ABF was absolutely awesome to work with. I would highly recommend.

Distance: 900 mi
Cost: $2,000
Per. Mile: $2.22
SqFt. Moved: 2,500

Billy H

Port Saint Lucie, FL
Wrote a review on 8/25/2014
ABF U-pack Review
(5 out of 5 rating)

On time, Co-operative, friendly,

Distance: 1,300 mi
Cost: $2,400
Per. Mile: $1.85
SqFt. Moved: 3,000

Daryl D

Dupont, WA
Wrote a review on 8/24/2014
ABF U-pack Review
(3 out of 5 rating)

It looked like the ABF driver went off-roading. Many things were damaged.

Distance: 3,000 mi
Cost: $6,700
Per. Mile: $2.23
SqFt. Moved: 2,300

Kerita K

Aurora, CO
Wrote a review on 8/24/2014
ABF U-pack Review
(4 out of 5 rating)

As of the date of this review, our possessions are still in storage.

Distance: 1,900 mi
Cost: $2,500
Per. Mile: $1.32
SqFt. Moved: 1,000

Kelly N

Goldsboro, NC
Wrote a review on 8/23/2014
ABF U-pack Review
(3 out of 5 rating)

Convenient but some of my stuff broke.

Distance: 225 mi
Cost: $1,600
Per. Mile: $7.11
SqFt. Moved: 1,500

Amy O

Argyle, TX
Wrote a review on 8/22/2014
ABF U-pack Review
(5 out of 5 rating)

The truck took less than the time they originally told us, which was great! They delivered the truck in a timely manner and picked it up the same day after we unloaded!

Distance: 1,000 mi
Cost: $2,000
Per. Mile: $2.00
SqFt. Moved: 3,500
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