PODS® Reviews
PODS was a great way to move my things and store them for a short time while I was in transition. The delivery and pick up was easy and fast, and the drivers courteous and helpful. When the POD was delivered after being transported halfway across the country, the driver made sure the door opened before he left. It was great!
PODS was perfect for us. We moved to Germany in 2009 and needed someplace to store the majority of our stuff. PODS was simple to book. When we returned from Germany we added some stuff to one partially full POD and rented and additional. They mad it easy for us to add to the POD and rent another. When we finally rented a townhouse delivering the PODS one at a time allowed us to move in slowly over a week. We would us them again.
PODS was a fabulous way to move! Every time I spoke with one of their customer service representatives, it was easy and hassle free. I had to get several quotes as I didn't know where I was moving, just that I was moving. They handled it with ease and professionalism. Getting the PODS container was a breeze. They dropped it off and picked it up on time and it was clean and undamaged. I felt my belongings were safe within the container. My move was really stressful, but the ease and inexpensive price of using PODS alleviated some of that stress because I didn't have to worry about that part. It was all taken care of!
The PODS were great, the guy that delivered them was very nice and professional. I booked online and over the phone when I had questions. It all went well for delivery but when it came time for them to come back and pick up the PODS that I had emptied the same day (within about 1 hour), I made the call immediately to set up a time/day for the pick up, it took them 3 days to come back. That was 3 days that I couldn't use my garage since they were parked in front of the door.
booking was very easy over the phone,and their customer service was really good. Price wise compatible, POD was in good condition. We choose this company, because they made it very easy, and we had time to fill the POD at our pace, and we didn't have a place yet on the other side, so it was convenient to place our POD in their storage unit close to the area where we were going to live. Would use them again. Customer service and the guy who delivered the POD in WA was very nice and good in explaining how the best way was to pack. Very helpful! We would definitely use them again
-booked over the phone, no issues -on the phone no issues, but service at drop off was bad, left skid marks on new pavement driveway -don't know about price comparison, done in a hurry -was in a hurry, so just saw ads and took the first company -the condition of the ood was absolutely filthy and had clearly been overturned before being delivered, as the contents were strewn about and glass cabinets were broken -ended up choosing pods because of limited time -never, ever, will use them again. Have told all my friends not to use them either. -had insurance on precious items of my recently passed mother in the the pod, but when I filed the claim, they said they could not find "proof" that the pod had overturned (pods didn't record it of course), and gave me nothing. HORRIBLE COMPANY. NEVER AGAIN.
Working with PODS was very good. The booking process was easy and straightforward, though they could have been better about explaining all the various charges and when things would be charged. The customer service people were above-average on the whole. The drivers were excellent and did a really great job. I would use PODS again.
Our first containers were placed in water and took on water the flooring was saturated but they rectified the situation quickly. At delivery, they delivered it to the wrong house. Fortunately, my new neighbors were nice and we again Pods fixed the problem promptly. It would have been better not to have these issues during such a stressful time but both were rectified quickly...and we were reimbursed some costs.