Showed up on time and kept me updated with text

PODS is a nightmare to work with. They moved my stuff from Illinois to Tennessee without my permission. We were storing in their storage facility in IL. We called to get an estimate and PODS just moved our stuff without permission. They also tried to fraudulent bill my credit card after they were instructed on the phone and in writing not to do so. I would never use them again.

Bill, POD delivery driver was so awesome, asked alll the right questions.

PODS makes staging a home for sale and then moving interstate exceptionally stress free.

We spoke to Joshua and reserved out POD with him - amazing customer service !!!

A bottle of laundry detergent was impacted and leaked. Fortunately nothing of value was damaged

Pod staff was very helpful and patient during a ver stressful time!

Quick, easy and good price.

Best decision. Was easy and convenient.

Not done yet but PODS dropped off the Pod on time and placed it in a convenient place to be able to load.

Easy to work with and exceeded my expectations

Excellent service five stars

PODS contacts and services were excellent throughout.

Had some problem with scheduling delivery and removing the POD from new location.

Doing OK so far (dropped off, pick up on time). Estimate of 13 days for 1300 miles is too long. Hopefully will be sooner?

PODS were right on schedule with everything and kept us updated on delivery and pickup schedules. They even provided great suggestions for companies to load and unload the POD.

The delivery was excellent and the pickup flawless

Easy to use and pricing was transparent

The overall service was fantastic - PODs was what I needed to complete my move. However, the initial quote process was not thorough and I got a slightly smaller POD than I should have. The initial drop off also had some difficulties with the driver calling out, however the mechanic that stepped in did an amazing job! PODs was always responsive to questions and everything happened and cost what it was reported to. No hidden fees, no hidden agendas.

Dropped it on time, picked it up on time, was delivered on time, so easy to use and very economical!

All the PODs operators were courteous, friendly and helpful. They keep us in the loop as far as delivery and pickup times.

Timing and communication was perfect.

The PODS container was delivered on time and was set in place in a very short time. Efficient operation.

Made moving easy with several day to load the container and have it shipped and stored until I was ready.

Very difficult to communicate with them. I had to do same day pick up and they were unable to help me get a narrower delivery time so I could coordinate movers. The movers pulled it off and saved the day. It can’t be that difficult to accommodate same day pick up if you offer it. When I reserved the pod, they assured me it would be fine and I would get a one hour delivery frame. That was a lie.

PODS is awesome I have used them a few times over the years

The PODS guys were very friendly and quick at both ends. The POD was big enough for 1 person, 1br apartment. Moving was efficient due to PODS shipping my things, especially for the cost it was phenomenal!

Delivered on time and awaiting pick up. Worked great!

PODs is always professional, reliable, communicative, super easy to work with. I've used them for local moves, and cross country moves.

Smooth, painless, and allowed us to have the flexibility we needed to avoid completing the move during a potential hurricane in the Gulf of Mexico

Have used them 2 times and have had no problems at all. Very friendly and careful delivery drivers.

Good communication and follow up.

Using the Hire-A-Helper, definitely made the POD experience easier. The drivers were all very accommodating, communicative and friendly.

Excellent if PODS did not charge me more than agreed upon. I will review PODS charge and come back to update.

The techs that work the PODS in and out of place did exactly what I requested as far as placement and they made sure I knew how to open ad close it before they left.

The drivers were great, punctual, and communicative. I would 100% recommend.

This was needing to be a quick move. I did most on the phone with PODS at first to explain my timeframe. They worked with me backwards meaning the dates I wanted the PODS delivered to unload came first and then we came up with the dates the empty PODS would be delivered. This worked perfectly for a very smooth transition.

Pick up with city service was great. I used 2 movers to load an 8 x 8 container in 1 hour. A downside of the storage aspect was that everything was packed so there was no way to access anything in between when the container was picked up in one city and dropped off in a small town 2 months later. The drop off was horrible. They don’t give you the arrival window until the night before (so I was scrambling to get movers set up) and then when the truck arrived they said I didn’t have enough parking spaces reserved even though 2 spots was enough previously. And they won’t pick up for 3 days???!!! On top of that my delivery date was 1 day into the next month for storage and instead of prorating it by the day they charged me for the full month. Not using again. Total cost for 8 x 8 POD: $600 transport fee + $1200 storage fees for 2 months + $150 delivery fee

The phone service was always handled professionally. The driver arrived on time and did his job professional. I had a little problem getting the container open; however, the movers was able to assist me in getting the container open.

This is the 3rd time I’ve used Pods. Absolutely wonderful!

the container was sized accurately for the amount of items to be transported.

Everything went according to plan

Driver arrived on time, placed the 2 containers on the desired area as close to each other as possible (there were cars in alternate spots). Respectful, businesslike in demeanor.

PODS is a good choice.

Quick and professional

Upcoming, but good so far

The drivers were all extremely nice and accommodating.

The delivery person for PODS was very polite and helpful