Uhaul is always easy and reliable.

Every time I use Uhaul I am very pleased with their service and the equipment they provide. They also have reasonable prices. I highly recommend using them.

Okay as usual with Uhaul.

The equipment was clean and in good working order.

The truck was clean and fully functional. No problems at all.

When I booked my u haul on line, I received confirmation that I could pick it up at 8am, 4 miles from my home. I called the pick up location 2 days ahead and was told that I wasn't even in his system and was to pick it up 20 miles away at 9am. I told him that it wouldn't work because the movers were coming at 9. He told me that he would go pick up my truck to be at his location for my 8am pick up. Yay Scott!! When we went to get the truck, That morning, Scott told us that he was given a broken truck, as in the back sliding door wouldn't close the last 1 foot and it was a major struggle to get it open. Scott had been on the phone that morning to find a remedy for us. The next closest truck was in New Hampshire about 100 miles away. We were feeling desperate! Scott took a rubber mallet and pounded out the bent places in the door and lubricated it extensively. Thankfully the door was made operational and we made it home in plenty of time to meet the movers. BOO Uhaul! YAY Scott! He was exceedingly helpful and gave great advice to some of our other concerns. Even though Scott gave us great customer service, I don't think I would use Uhaul again. Moving is stressful enough without worrying about whether you can depend on the rental company.

Uhaul truck was great. Easy pickup/drop off. The truck drove well and reliable.

Reserved a 20 foot truck. Then on the day of the reservation, they told me that they did not have the truck available at the location I requested, so I had to drive an hour away to get the truck I reserved. Then, the rental truck did not have the furniture blankets that I initially requested, so I had to go back again to get them. I also had trouble returning a dolly that I rented as I could not return it to just any Uhaul location, and I was charged an additional fee for lost equipment even though I returned it. Overall it was just a bad experience, and most Uhaul people I had to deal with were not helpful (over phone, and in person at Uhaul locations).

The guy at the Uhaul location was grouchy...I will not use that location ever again.

U-Haul was very reliable. The truck and dolly we ordered were available at the time and location we requested and the staff was helpful in getting us going. The drop-off was just as easy.

truck was very clean. The only thing after I did drop off after hours I didn't get my receipt.

Truck should be removed from inventory, but it got the work done.

Uhaul trailer was reserved well in advance. I scheduled the movers and payment was made for the movers. Then when I contacted Uhaul, they told me the trailer was not available. Apparently they have a policy that even thought they send you emails and messages that you have an item reserved, they don't confirm this until 24 hours before the pick-up date. I had to scramble to find another one. Very stressful.

I was able to get the truck right away and Dane with returning it

Staff were very friendly and helpful

The truck drove smoothly. The customer service reps on both ends were very friendly and helpful, especially in Elizabeth City.

Good equipment, no issues and as promised per contract. I rented a 5x8 trailer.

Competitive cost for the truck.

very helpful and expedient service

Truck was almost new, so now problems. Drove well and handled curves and hills well.

We used U-Haul on Broadway in Boulder. The team there was very professional and efficient. Highly recommended!

Older 26 foot van, with about 199K miles on it.

Had to use self checkout. A little cumbersome but not too bad. Truck was clean, ran well. Just what we needed.

Uhaul provided a good truck. No problems on the trip. We did have to go out of our way to pick it up. Return was problematic as no one was at the drop of site during business hours. Waiting to see if Uhaul will charge me for that.

Check in process went smoothly

This bad review is specifically for the authorized dealer "Red Carpet RV Storage" in Orange County. Bob was the worst to deal with and literally had me in tears when he refused to do his job. That's the short story and bottom line.

It's Uhaul, what do you want.

They were easy to work with, answered all of my questions, and were very polite.

Was happy with their service

would have gotten great but 6 X 12 Trailer didn't have a dolly wheel and wiper blades on 26 foot truck needed replacement. Service from both the main service department and the local dealers was exceptional!

No problem with renter or paperwork at Uhaul Dealer

Our biggest complaint with them was that they could not quarantine that they would have the two trucks we needed although they did have them in the end.

Uhaul worked well for us.

I was nervous because I saw a lot of negative reviews, but my truck rental went very smoothly. I had no issues at all with Uhaul. The truck was clean and we even rented moving blankets at a really great price.

I rented a truck from the Ark Self Storage Uhaul because it was the only location open on Sundays. They were so nice and were able to accommodate everything I needed.

tires were just ok. Had flat on outside dual.

Last minute booking (because budget decided to screw me over hours before my rental, never go with budget), easy to drive vehicle, convenient pick up and return. Could not have asked for something better.

Easy all the way around.

uhaul rocks if you know what you're doing. beware though, not all locations will have trailer hitches for you to purchase

Miracle workers, helpful and patient.

Uhaul saved my life after Budget screwed me. Rates are exceptional.

It was the perfect size and in good shape!

Large roomy truck that was easy to drive

They did everything ok, however my fridge wouldn't fit, so doors had to removed, but my fridge has scratches, dings, fridge door wasn't reinstalled properly. I wasn't impressed with appliance disemmbly/assembly skills.

Very nice newer truck. Everything worked well but the mileage estimate on the web site was way optimistic.

Truck broke down in El Paso

The only bad part about my rental was having to drive 10 miles away to go pick it up, because none of my local U-Hauls had a truck in stock.

Great help at both ends of the move