James and his crew were awesome! Called to let me know when they would arrive and worked super hard. Would definitely use them again!!

They were efficient and offered to help set up.

Although I booked 24/7 pickup option which was mobile and self directed, turns out this was not actually an option at the location I booked through online.

Nakhia in McDonough GA was exemplary in helping us get our trailer in less than 20 minutes. The hitch was much improved over the last time we rented and much easier to pull without worry. Would definitely use them again.

Truck was ready to go when I arrived, overall great service

Never a let down. Perfect move from Florence, SC to Simpsonville SC

Truck was fine. Had less than half a tank of gas when I picked it up.

Truck was available, but not too close, and the lots that were close never answered their phones or returned calls. Had to call the central number for help, which they happily gave. Also...the 24/7 pickup sounds like a great idea, but their app is a 100% pain in the butt. I had used that same EXACT app nearly four years ago and all the bugs and bad UI is STILL there. It is very time consuming and in some place is confusing and makes no sense. FIX THAT! It's 2023 U-Haul! And their size estimator sucks. Had to get an additional trailer, which I found out was pretty much how it goes with them. And it was freaking expensive for a one-way (which I can understand to a degree). All that said, the equipment was clean enough and did what it was supposed to do.

great truck to drive

We rented two trucks and a car carrier. The folks at all the rental places were nice and helpful.

The 26 foot truck was clean and in good working order. It was stuffed. It was very hard to turn taking 2 1/2 revolutions on the steering wheel to make a 90 degree turn.

smooth rental as usual. I have used this rental company many times in the last ten years. Reliable and decent trucks.

Typical UHaul Truck Rental, but the people I rented it from were quick and efficient.

Easy in and easy return.

The truck was great, clean, mechanically sound, just the right size, comfortable and fuel economical as well as reasonably priced rental. However, the new after hours pick up service left much to be desired. It was quite frustrating and took an extremely long time, over an hour- with two tired girls in the car.

Just a standard 20ft moving truck. The UHAUL app never works or shows booked reservations in the app, but they can usually help at the physical location.

The truck was good. It drove well and sucked allot of gas, but at least it was unleaded and not diesel, but the licensee failed to assist in any way. The truck was empty of gas and I was afraid I might not make it to the gas station! A $29.75 gas credit for me cause it was empty!!! And bring it back with a quarter tank, like I can make such fuel consumption calculations as I'm driving. This is what POed the most. The windshield was so full of bugs I had to clean it before driving. The licensee failed to show me any functional aspects of the 26 ft truck. The back of the truck look blown out with a leaf blower but the cab was clearly not. Oh ya, it's the big truck out there! We'll see if I get credit for fuel if more than a quarter tank in the truck when I turn it in!! I guess I can put up with this BS since Penske wanted +$1,000!!

Easy to work with (even on a Sunday) and very affordable!

U HAUL TRUCK WAS DECENT.

Easy and convenient!

I hired a company outside of hireahelper and they did well too.

The U-Haul place I rented from was ok. Not great. (Scenic Hwy, Snellville, Ga) Customer service did not seem to be one of their priorities. The truck itself was old and not in optimal condition. There were no ropes/belts/nets in the truck to secure items during the move. The cab was very high, and extremely difficult for a disabled person to get into. When I returned the truck, I had to wait a long time to check it in.

Good company to work with.

Hard to drive truck, but that was me.

Extremely easy to pickup the trucks and return with the whole process being completed on the phone app.

I've hired UHaul equipment several times. This is the first time the equipment was dirty and smelled of oil; it had less than 1/4 tank of gas when I picked it up. I was afraid I would run out of gas mid-delivery.

The U haul was not at the gas station that was confirmed on my order two weeks prior. I was told to go to a second gas station 15 blocks away and the truck was still not there. I needed to order and pay for a new truck at the second gas station. If I was unable to do this I would have missed my window with the movers and lost > $500.

We rented a 20 Foot U-Haul from Iowa City. Was given to us in great condition (i.e., very clean). Handled fairly well for a truck of it's size. One recommendation is to make sure you have an aux cord for your phone, otherwise you'll end up like me and playing music from your phone the entire trip.

Truck was clean & ran well.

Provided different truck than was assigned, so paperwork did not match. Took extra 25min to get it all resolved since the gas tank wasn't correct, mileage was off by over 1,000 miles, scratches etc. weren't marked properly etc. Made a huge delay in meeting the movers etc.

Very extensive system to help prevent you from having to pay extra for potential damages.

Review for Sean's Movers in California. It started with a hire for helper mover...We found Kush Movers based on Pack Rats relationship - hire a helper. It all started off o.k. (other than 1 guy was 30 minutes late). Sean and "Pops" (Sean's 79 year old father) came to our home to help with our move. Sean is the brother of the Kush moving company owner and "Pops" is their father. All was going well for the 1st 3 hours when we were under Kush's allotted move time. It was not until the 3 hours came to and end and we found ourselves in a terrible position as Pack Rat did not recommend the correct number of pods for our move . This put us in a terrible and vulnerable position. Sean said, I can help. I have a side business thru u-haul where I can move you across the country. He was so proud of the 1 review with 5 stars - his selling point to us. Unfortunately, we were in a position where we had to trust that they could help us solve our problem, as we could not find another viable alternative. My husband asked them to be fair and not take advantage of our precarious situation. He is very polite, with a lot of yes ma'am's and sir giving the appearance that he is respectful. Were we ever wrong! We agreed to use him to load up the remaining items that did not fit in pods to Colorado. We discovered he was not licensed, bonded or insured, which required us to obtain insurance. Once we got to Colorado, we called to see if we could push out the delivery by We had agreed on a price before they moved our possessions to Colorado - but Sean could never explain in detail what the charges were for.. He gave us estimates and told us he would give us all receipts when he got to our home. Well, that proved to be a joke, as he estimated gas to but $800, but it was $500, but he required that we pay the additional $300, as that is what he estimated. We also noticed when he arrived that he had a much larger truck than the one he used at our home and shared that he had another drop in Arizona before Colorado. He could not answer why the bigger truck and if we were paying to haul someone else's possessions in our truck. The cost was based on him delivering our belongings and unloading 2 pods and the truck. He unloaded 1 Pod and the truck. We unloaded the other pod ourselves. No consideration or flexibility in the cost. He also requires cash - no credit cards or checks. So, as a customer, I am running to Chase at the 11th hour to give this clown the balance of the move $2500.00. Mind you he would not help us at our most vulnerable time and asked us for $5400 cash upfront at onset of move. We told him we would pay for tickets to get him home. We told him the flights to book as they were $109.00. He booked tickets for $140.00 (x2) and required that we pay him for his flight selection. Sean is dishonest, a crook and frankly gave U-Haul and Kush movers a band name. We were stupid for not trusting our instincts to find an alternative solution. Kush in general was good, but if the owner sends his brother or dad (Pops), buyer beware. As my husband stated after we told him to leave, "you can't argue with stupid." Sean did Kush Movers a huge disservice. Laguna Niguel to Colorado - Nightmare1

I would use them again!

Great Company had another rental company we hired 3-months prior bail 2-days before the move saying they didn't have the truck and UHAUL was able to help us in our emergency and fast! They were awesome, great truck and great customer service. Recommend

Amazing Customer Service. Had another name brand company we rented 2-months prior (not naming any names but starts with a B!) and they bailed last minute and Uhaul stepped in when I called last minute to rent a 26-foot truck for a move across the USA. Thank you for your professional service Uhaul. Excellent truck and noted all flaws with the truck ahead of time.

Everything was perfect. Far better than I would have anticipated for Uhaul.

Easy online reservation, easy pick up, easy check in

Worked perfect for my needs.

26ft truck with auto transport. Pick up and return was super smooth!

after hours pick up and drop off was helpful

A tune delay getting the truck, and the one gentleman working the counter was under the influence pot at 8 AMj. Somewhat disturbing.

No problem with truck or trailer.

U-Haul changed their check in system to an app on your phone, and it took a very long time to set up.

Rented a 15 foot truck to move out of a 1 bed (900 sqft) and into a 2 bedroom (1250 sqft). Glad I went 15 ft and not 10 ft. I would have had to make multiple trips if so. Renting the Uhaul truck was an easy experience.

Great service, Truck in Excellent Condition, and was there when I needed it, fair rate, Highly Recommend

Many booking mistakes, which cost me money!

representative was very helpful

The Uhaul worked great and it was easy to pick up and drop off.