U-Haul® Reviews

W Paul H

Old Hickory, TN
Wrote a review on 7/28/2014
Uhaul Truck Review
(5 out of 5 rating)

good huge U-Haul location easy in and out very efficient operation

Distance: 15 mi
Cost: $200
Per. Mile: $13.33
SqFt. Moved: 2,500

Jean H

Las Vegas, NV
Wrote a review on 7/26/2014
Uhaul Truck Review
(2 out of 5 rating)

Truck almost burned up because the oil was never changed. It only had 2qt oil which was burnt and it caused poor gas mileage

Distance: 1,800 mi
Cost: $2,000
Per. Mile: $1.11
SqFt. Moved: 1,000

Jay G

Longview, TX
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

UHaul was prompt and helpful.

Distance: 1,275 mi
Cost: $1,295
Per. Mile: $1.02
SqFt. Moved: 2,000

John H

Wilmington, MA
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

Great truck, good price

Distance: 30 mi
Cost: $110
Per. Mile: $3.67
SqFt. Moved: 1,000

Leighann Y

Atlanta, GA
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

I will continue to use Uhaul for the multiple trips I'm making, will not use the movers, that was a complete waste of money, won't make that mistake again.

Distance: 19 mi
Cost: $150
Per. Mile: $7.89
SqFt. Moved: 2,500

Matthew P

Louisville, KY
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

Cheaper than other rental trucks

Distance: 50 mi
Cost: $85.00
Per. Mile: $1.70
SqFt. Moved:

Don B

Las Vegas, NV
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

As usual UHaul was outstanding; excellent service and we did not run into a single problem. When we arrived two thousand miles later, the staff in Tennessee went out of their way to assist us. Excellent company for us.

Distance: 2,000 mi
Cost: $2,300
Per. Mile: $1.15
SqFt. Moved: 1,800

Willy M

Bolingbrook, IL
Wrote a review on 7/26/2014
Uhaul Truck Review
(5 out of 5 rating)

They came out at 6:30pm after working a full day. I had heavy furniture that had to be moved to a second floor. They finished before the allotted time. Very hard workers and no dings on the wall

Distance: 5 mi
Cost: $75.00
Per. Mile: $15.00
SqFt. Moved: 2,300

daniel k

Syracuse, NY
Wrote a review on 7/25/2014
Uhaul Truck Review
(2 out of 5 rating)

2nd rental in a 1 yr period.....last yr I had to leave a $1000 worth of tools behind because they didn't have my car carrier with the truck....this year the care center called me to try and limit my use of the vehicle I reserved....asking me about what I had to move.....if I rent a truck for 3 days I don't need to explain my daily activities to use your truck...my next move will be with RYDER TRUCKS

Distance: 1 mi
Cost: $100
Per. Mile: $100
SqFt. Moved: 1,800

Don B

Nashville, TN
Wrote a review on 7/24/2014
Uhaul Truck Review
(5 out of 5 rating)

UHaul was Fantastic. They always have been and this time they were even better. The manager in Tennessee could not have been more helpful to me. I trust them, and have used them many times in the past, and to this day and five moves behind me, they have always been the most reliable.

Distance: 1,800 mi
Cost: $2,300
Per. Mile: $1.28
SqFt. Moved: 2,000

Tricia L

Torrington, CT
Wrote a review on 7/24/2014
Uhaul Truck Review
(5 out of 5 rating)

Everything worked out great with the truck.

Distance: 25 mi
Cost: $250
Per. Mile: $10.00
SqFt. Moved: 1,200

Shaun C

Sammamish, WA
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

I will use the service again.

Distance: 30 mi
Cost: $80.00
Per. Mile: $2.67
SqFt. Moved: 2,700

Rebecca S

Ridgeland, SC
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

The truck I rented was probably a little undersized for the stuff I had, but the movers made it work. Since I was moving less than 5 miles away, I used every opportunity to take things to my new place. If I had not done that, the truck would not have sufficed.

Distance: 12 mi
Cost:
Per. Mile:
SqFt. Moved: 960

David M

Yorktown, VA
Wrote a review on 7/23/2014
Uhaul Truck Review
(2 out of 5 rating)

We had to go to four different locations to pick up the U-Haul equipment that we had reserved weeks in advance. U-Haul did not give me the insurance that I asked for.

Distance: 160 mi
Cost: $500
Per. Mile: $3.13
SqFt. Moved: 1,600

Donna C

Denver, CO
Wrote a review on 7/23/2014
Uhaul Truck Review
(5 out of 5 rating)

Excellent! I would highly recommend them!

Distance: 15 mi
Cost: $500
Per. Mile: $33.33
SqFt. Moved: 1,500

Deborah O

Kissimmee, FL
Wrote a review on 7/23/2014
Uhaul Truck Review
(3 out of 5 rating)

Cost me a total of $266 plus gas $40

Distance: 20 mi
Cost: $100
Per. Mile: $5.00
SqFt. Moved: 920

chris h

Bel Air, MD
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

I love U-Haul trucks...reliable and affordable. I always use U-Haul

Distance: 15 mi
Cost: $250
Per. Mile: $16.67
SqFt. Moved: 1,500

Luke S

Philadelphia, PA
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

Easy and convenient.

Distance: 1,200 mi
Cost: $1,000
Per. Mile: $0.83
SqFt. Moved:

Richard R

Oxnard, CA
Wrote a review on 7/23/2014
Uhaul Truck Review
(4 out of 5 rating)

Uhaul was good the only problem was they charged my card twice but we're quick to refund it

Distance: 30 mi
Cost: $150
Per. Mile: $5.00
SqFt. Moved: 1,000

Bruce B

Huntingtown, MD
Wrote a review on 7/22/2014
Uhaul Truck Review
(4 out of 5 rating)

Was not told that I had to refill gas tank. At the rate per mile, I assumed fuel was included.

Distance: 32 mi
Cost: $320
Per. Mile: $10.00
SqFt. Moved: 3,400

Kelly L

Richmond Hill, GA
Wrote a review on 7/22/2014
Uhaul Truck Review
(4 out of 5 rating)

The 10 foot truck was a good size for the small one bedroom apartment. It was in good mechanical condition and clean. The staff were friendly. I had the truck for about four hours. The total cost was around $96. $19.95 for truck, around $15 for insurance, $14 for Hand truck & Dolly, 66 cents per mile (46 miles) AND gas.

Distance: 7 mi
Cost: $50.00
Per. Mile: $7.14
SqFt. Moved: 500

Jany T

Brooklyn, NY
Wrote a review on 7/22/2014
Uhaul Truck Review
(4 out of 5 rating)

Great price for UHaul rental, but the forgot to add the handtruck to our order. Otherwise, all around good.

Distance: 2 mi
Cost: $72.00
Per. Mile: $36.00
SqFt. Moved: 800

Bailee K

Madison, WI
Wrote a review on 7/21/2014
Uhaul Truck Review
(5 out of 5 rating)

My biggest complaint is that I couldn't return the truck to a different location. After moving from the west side to the east side and then having to drive all the way back to the west side again, the rental got VERY expensive.

Distance: 50 mi
Cost: $45.00
Per. Mile: $0.90
SqFt. Moved:

Hector Miguel O

Hudson, FL
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

Wes, the guy who handles U-haul rentals at Fairway Tire in Lenoir NC is a very dependable/responsible person. He will make sure you have the truck you need on the date and time you asked for. He will follow up with you to make sure there are no changes, and if there are he will make every effort to accommodate them. I would definitely recommend him to anyone looking to rent a truck.

Distance: 650 mi
Cost: $1,300
Per. Mile: $2.00
SqFt. Moved: 2,500

Michael M

Petersburg, VA
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

New truck. Ran great

Distance: 650 mi
Cost: $900
Per. Mile: $1.38
SqFt. Moved: 1,250

Peggy W

Athens, GA
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

The truck was in very good condition. Since U-Haul transferred my reservation to a different business that opened later then the original one, the Manager at the final provider allowed us to pick up the truck the day before without charge. I really appreciate that kind of customer service.

Distance: 600 mi
Cost: $500
Per. Mile: $0.83
SqFt. Moved: 1,050

Daniel L

Gray, ME
Wrote a review on 7/20/2014
Uhaul Truck Review
(4 out of 5 rating)

Making the reservation was easy with a courteous, helpful young woman, and the truck was ready at the time agreed. It was clean and easy to drive. I would definitely use them again.

Distance: 20 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

mary beth b

Knoxville, TN
Wrote a review on 7/20/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul is overpriced, but they are the best to guarantee a truck is available.

Distance: 348 mi
Cost: $347
Per. Mile: $1.00
SqFt. Moved: 2,500

Rob W

Broken Arrow, OK
Wrote a review on 7/20/2014
Uhaul Truck Review
(4 out of 5 rating)

I would recommend uhaul and tulsa mover pros

Distance: 25 mi
Cost: $95.00
Per. Mile: $3.80
SqFt. Moved: 2,400

Bill E

Aurora, OH
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

Zooming Moving is great.

Distance: 22 mi
Cost: $100
Per. Mile: $4.55
SqFt. Moved: 1,200

Deanna A

Dandridge, TN
Wrote a review on 7/20/2014
Uhaul Truck Review
(5 out of 5 rating)

Again excellent job will use in the future!

Distance: 60 mi
Cost: $150
Per. Mile: $2.50
SqFt. Moved: 1,600

Peter D

Riverside, CA
Wrote a review on 7/19/2014
Uhaul Truck Review
(5 out of 5 rating)

they were excellent they were on time cook a little longer than I expected but they were moving fast all in all very happy with service

Distance: 70 mi
Cost: $150
Per. Mile: $2.14
SqFt. Moved: 1,100

Darlene Z

Foxboro, MA
Wrote a review on 7/19/2014
Uhaul Truck Review
(4 out of 5 rating)

Seriously under estimated truck size and our belongings. We decided we really need to downsize. Hope to never have to do a do it yourself move again. Past moves were company relocation paid for and had everything done for us. It's tough work! Would look into other truck rentals though if we have to do it ourselves again to compare with U-Haul as far as pricing.

Distance: 130 mi
Cost: $700
Per. Mile: $5.38
SqFt. Moved: 2,200

Sabrina D

Richmond Hill, GA
Wrote a review on 7/18/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul does the job as always

Distance: 500 mi
Cost: $900
Per. Mile: $1.80
SqFt. Moved: 1,700

Doyal B

Charlotte, NC
Wrote a review on 7/18/2014
Uhaul Truck Review
(4 out of 5 rating)

Everything worked out

Distance: 2 mi
Cost: $60.00
Per. Mile: $30.00
SqFt. Moved: 2,400

Jim Z

College Park, MD
Wrote a review on 7/18/2014
Uhaul Truck Review
(4 out of 5 rating)

It was a truck, it ran fine. The check-in, check-out experience was smooth. No surprises.

Distance: 5 mi
Cost: $100
Per. Mile: $20.00
SqFt. Moved: 1,000

Dorothy C

Salem, OR
Wrote a review on 7/17/2014
Uhaul Truck Review
(1 out of 5 rating)

I will never use UHaul again! I rented a 26 ft truck and a 5x8 trailer. The trailer connection was not done correctly from the beginning and had to stop at 2 different Uhaul locations to connect the electrical properly. The truck was a really beat up truck. I asked if that was the best one we could get since we were travelling 3,000 miles. They assured me it was fine. The connection from the antifreeze hose to the radiator burst off because there was no clamp on the hose and we lost all antifreeze and water while in the dessert! This happened 2 times until we had to go 70 miles out of our way to get a set of clamps to fix the problem ourselves and also had to get more antifreeze. We called Uhaul and they said it would take hours for them to get to us while stranded in the hot dessert! And from the start, the power steering didn't work while trying to make turns. We called UHaul and they said they couldn't get to us for hours to fix the power steering, and we waited and they only replaced a belt, but that still didn't fix the power steering problem! At one stop at a UHaul center in ElPaso, I told the manager that I wish we had a different truck and he said that we could get another one but NEVER informed us that UHaul would pay to have my belongings transferred into another truck, which I found out they would pay this! Then in Pheonix, AZ, we stopped at another UHaul center with problems with the air conditioning and informed them of this but nothing was done. The whole trip was wrought with major problems which could have cost us loss of life or a horrific accident! Again, I will NEVER use UHaul, and hope others take heed to the horrific problems I had with using UHaul!!!…...

Distance: 3,000 mi
Cost: $2,859
Per. Mile: $0.95
SqFt. Moved: 2,800

Lauren S

Los Angeles, CA
Wrote a review on 7/17/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul is great. I always use them. Quick, easy to rent and very accessible.

Distance: 15 mi
Cost: $60.00
Per. Mile: $4.00
SqFt. Moved: 1,000

Donna B

Robertsdale, AL
Wrote a review on 7/17/2014
Uhaul Truck Review
(5 out of 5 rating)

everything we had fit in the uhaul. One thing I would suggest needs improvement. would be maybe a more comfortable seat in the driver side of the uhaul with arm rest. Other than that excellent.

Distance: 418 mi
Cost: $400
Per. Mile: $0.96
SqFt. Moved: 1,500

Jack G

Fort Worth, TX
Wrote a review on 7/17/2014
Uhaul Truck Review
(5 out of 5 rating)

Great truck with great storage room

Distance: 300 mi
Cost: $300
Per. Mile: $1.00
SqFt. Moved: 800

Enika L

Pooler, GA
Wrote a review on 7/17/2014
Uhaul Truck Review
(5 out of 5 rating)

THE CREW WAS AMAZING !! ON TIME & VERY FAST !!

Distance: 400 mi
Cost: $400
Per. Mile: $1.00
SqFt. Moved:

Courtney W

Rockwall, TX
Wrote a review on 7/16/2014
Uhaul Truck Review
(4 out of 5 rating)

uhaul customer service was outstanding but it was slow due to computer issues and equipment issues every person i spoke to, rented from and helped with my equipment were very kind and helpful

Distance: 300 mi
Cost: $600
Per. Mile: $2.00
SqFt. Moved: 1,500

Richard D

Columbia, SC
Wrote a review on 7/16/2014
Uhaul Truck Review
(3 out of 5 rating)

I would say for the money it cost us to move ourselves, all total, we could have hired a company to load and deliver us.

Distance: 1,000 mi
Cost: $3,600
Per. Mile: $3.60
SqFt. Moved: 1,200

Dennis S

Georgetown, TX
Wrote a review on 7/16/2014
Uhaul Truck Review
(5 out of 5 rating)

We were very happy with our UHAUL truck. We hauled boxes from our current home to a storage unit where we are moving.

Distance: 1,000 mi
Cost: $1,000
Per. Mile: $1.00
SqFt. Moved: 1,500

Samuel B

Martinsburg, WV
Wrote a review on 7/15/2014
Uhaul Truck Review
(5 out of 5 rating)

No Issues with truck or equipment

Distance: 15 mi
Cost: $99.00
Per. Mile: $6.60
SqFt. Moved: 900

Samuel B

Herndon, VA
Wrote a review on 7/15/2014
Uhaul Truck Review
(5 out of 5 rating)

Truck and equipment was ready to go and had no issue.

Distance: 55 mi
Cost: $99.00
Per. Mile: $1.80
SqFt. Moved: 900

Kirk N

Kent, OH
Wrote a review on 7/14/2014
Uhaul Truck Review
(4 out of 5 rating)

Professional and easy. My only suggestion is to get newer trucks -- which they are doing next year.

Distance: 6 mi
Cost: $125
Per. Mile: $20.83
SqFt. Moved: 1,800

Jeannine P

Waxhaw, NC
Wrote a review on 7/14/2014
Uhaul Truck Review
(5 out of 5 rating)

Would use U haul again

Distance: 2 mi
Cost: $69.00
Per. Mile: $34.50
SqFt. Moved: 6,000
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