U-Haul® Reviews

Gordon H

Leonardtown, MD
Wrote a review on 6/26/2014
Uhaul Truck Review
(3 out of 5 rating)

There was damage done to my wood furniture, metal beds and a box that was clearly marked fragile and do not crush. Metal beds wer packed against wooden furniture with no pads causing rub marks.Metal beds were packed metal against metal causing rub marks and paint removal. A heavy box was stacked on a box labeled Fragile do not crush which was crushed.

Distance: 451 mi
Cost: $1,125
Per. Mile: $2.49
SqFt. Moved:

Ronald L

Loveland, CO
Wrote a review on 6/25/2014
Uhaul Truck Review
(4 out of 5 rating)

U-Haul as usual is very efficient for handling the rental process and has good choices of trucks to rent and accessories.

Distance: 650 mi
Cost: $1,122
Per. Mile: $1.73
SqFt. Moved: 1,200

Mark G

Dallas, TX
Wrote a review on 6/24/2014
Uhaul Truck Review
(5 out of 5 rating)

Good clean truck...ready on time at 7:15am for me. No issues

Distance: 20 mi
Cost: $150
Per. Mile: $7.50
SqFt. Moved: 2,900

Amy C

Las Vegas, NV
Wrote a review on 6/24/2014
Uhaul Truck Review
(3 out of 5 rating)

U-Haul would've been fine, but their communication and scheduling of where to pick up vehicles is confusing and annoying. You don't know where you will be picking up the truck until the day before, and even then it's not really confirmed. And you can't reserve two trucks with one reservation. However, the people at all the U-Haul centers were nice and the equipment had no problems.

Distance: 325 mi
Cost: $700
Per. Mile: $2.15
SqFt. Moved: 2,000

Jamie K

Lehigh Acres, FL
Wrote a review on 6/24/2014
Uhaul Truck Review
(4 out of 5 rating)

Wish we wouldn't' have had to keep the truck for 4 days, would have been a lot cheaper if we could have gotten a bigger truck and taken care of it in one day.

Distance: 40 mi
Cost: $364
Per. Mile: $9.10
SqFt. Moved: 1,777

Joseph T

Newmarket, NH
Wrote a review on 6/24/2014
Uhaul Truck Review
(5 out of 5 rating)

This was about a 1/4 of a larger move, from a temporary residence. So, I just rented a van--no issues. While you can fit a lot in a van, it's certainly a good deal less than the smallest truck from Uhaul.

Distance: 1 mi
Cost: $43.00
Per. Mile: $43.00
SqFt. Moved: 1,200

Richard A

Aurora, CO
Wrote a review on 6/23/2014
Uhaul Truck Review
(4 out of 5 rating)

The truck itself was great for the move. However, we were also towing a 2010 GMC Acadia. Upon arriving at the center, the trailer we were assigned could not strap the tires down, and as such, we were forced to deflate them a bit. Throughout the 1,300 mile trip, the straps flew off, requiring us to pull off the road to reset them. However, as I said, the truck itself and the service at the center were very good.

Distance: 1,300 mi
Cost: $2,000
Per. Mile: $1.54
SqFt. Moved: 2,400

Chandru R

Somerset, NJ
Wrote a review on 6/23/2014
Uhaul Truck Review
(4 out of 5 rating)

I hired a 10' truck, but it was not at all enough for a single bedroom move as mentioned in the website. For a single bedroom apartment, I did not have too much stuff either. I learned that I should not take their suggestion too seriously.

Distance: 10 mi
Cost: $80.00
Per. Mile: $8.00
SqFt. Moved: 750

Roberta C

Killeen, TX
Wrote a review on 6/23/2014
Uhaul Truck Review
(4 out of 5 rating)

There was an issue when I went to pick up my truck - it wasn't there. They had another on the lot that was going on a long distance move the next morning and swapped out the truck since I was bringing it back that night.

Distance: 30 mi
Cost: $140
Per. Mile: $4.67
SqFt. Moved: 1,100

Shayak B

Evanston, IL
Wrote a review on 6/22/2014
Uhaul Truck Review
(4 out of 5 rating)

I rented a U-Haul, which did the job

Distance: 15 mi
Cost: $70.00
Per. Mile: $4.67
SqFt. Moved:

Jeff M

Suffolk, VA
Wrote a review on 6/22/2014
Uhaul Truck Review
(1 out of 5 rating)

Will use anyone but U Haul if possable.

Distance: 190 mi
Cost: $380
Per. Mile: $2.00
SqFt. Moved: 1,200

Denise C

Gainesville, VA
Wrote a review on 6/22/2014
Uhaul Truck Review
(4 out of 5 rating)

We needed them same-day and they came right on time. Did a great job moving large furniture into our 3rd-story condo up stairs. Highly recommended!

Distance: 2,500 mi
Cost: $1,700
Per. Mile: $0.68
SqFt. Moved:

Marquis C

Pflugerville, TX
Wrote a review on 6/21/2014
Uhaul Truck Review
(3 out of 5 rating)

Nothing bad. Nothing special.

Distance: 20 mi
Cost: $30.00
Per. Mile: $1.50
SqFt. Moved: 2,000

Ronald B

Bridgeton, NJ
Wrote a review on 6/21/2014
Uhaul Truck Review
(2 out of 5 rating)

truck was dirty, dirty. regional manager great

Distance: 678 mi
Cost: $1,500
Per. Mile: $2.21
SqFt. Moved: 1,300

Bill E

Chagrin Falls, OH
Wrote a review on 6/21/2014
Uhaul Truck Review
(2 out of 5 rating)

At the last second the rental truck got switched from the 17 foot truck I reserved to a 26 foot truck 10 miles further away. The folks at the farther away rental center were able to set me up with a 17 foot truck for a shortened time window, but it was more aggravation and running around than I expected.

Distance: 60 mi
Cost: $131
Per. Mile: $2.18
SqFt. Moved:

John B

Pigeon Forge, TN
Wrote a review on 6/21/2014
Uhaul Truck Review
(4 out of 5 rating)

Excellent. Would recommend for anyone wanting careful and efficient movers.

Distance: 400 mi
Cost: $500
Per. Mile: $1.25
SqFt. Moved: 1,800

Kelly C

Norristown, PA
Wrote a review on 6/21/2014
Uhaul Truck Review
(5 out of 5 rating)

Customer service was excellent

Distance: 46 mi
Cost: $100
Per. Mile: $2.17
SqFt. Moved: 200

Robert K

Pueblo, CO
Wrote a review on 6/21/2014
Uhaul Truck Review
(4 out of 5 rating)

I like renting from uhaul when I have to move. I know what to expect from them.

Distance: 30 mi
Cost:
Per. Mile:
SqFt. Moved: 1,800

tracie a

Floresville, TX
Wrote a review on 6/20/2014
Uhaul Truck Review
(2 out of 5 rating)

Hard move across country

Distance: 590 mi
Cost: $550
Per. Mile: $0.93
SqFt. Moved: 2,000

John O

Aurora, CO
Wrote a review on 6/20/2014
Uhaul Truck Review
(5 out of 5 rating)

Had two helpers, George and Mike. They showed on time, walked in, looked around and started to work The only time they took a break or sat down was when we were traveling to the unload location. They were professional and polite. I hope to never have to move again but if I do I would definitely use HireAHelper and hope I get two workers like George and Mike

Distance: 11 mi
Cost: $50.00
Per. Mile: $4.55
SqFt. Moved: 700

Rick G

San Francisco, CA
Wrote a review on 6/20/2014
Uhaul Truck Review
(5 out of 5 rating)

Clean truck as expected but exceptional service. I don't like picking up a truck with less than half a tank requiring you to find a gas station before moving. Who has time? Fill it up and make me return it full.

Distance:
Cost: $150
Per. Mile:
SqFt. Moved:

Cristina U

Harrisburg, PA
Wrote a review on 6/20/2014
Uhaul Truck Review
(5 out of 5 rating)

U-Haul was fantastic. The prices were great. The pick up and drop off staff were easy to work with.

Distance: 20 mi
Cost: $140
Per. Mile: $7.00
SqFt. Moved: 2,000

Stacey P

Lombard, IL
Wrote a review on 6/19/2014
Uhaul Truck Review
(3 out of 5 rating)

Thank you great service and awesome job from S & L express moving company

Distance: 5 mi
Cost:
Per. Mile:
SqFt. Moved: 2,000

Bobbie C

Lenexa, KS
Wrote a review on 6/19/2014
Uhaul Truck Review
(5 out of 5 rating)

Great would recommend

Distance: 555 mi
Cost: $514
Per. Mile: $0.93
SqFt. Moved: 600

Jessica R

Sumter, SC
Wrote a review on 6/18/2014
Uhaul Truck Review
(5 out of 5 rating)

Great customer service from uhaul and new truck.

Distance: 30 mi
Cost: $80.00
Per. Mile: $2.67
SqFt. Moved:

BRUCE W

Fairview Heights, IL
Wrote a review on 6/18/2014
Uhaul Truck Review
(2 out of 5 rating)

Never use U-haul again

Distance: 700 mi
Cost: $750
Per. Mile: $1.07
SqFt. Moved: 900

Jim H

Las Cruces, NM
Wrote a review on 6/17/2014
Uhaul Truck Review
(5 out of 5 rating)

Great! Easy to pick up and turn back in. Very helpful at the pickup. We are renting another truck for the rest of our stuff.

Distance: 200 mi
Cost: $200
Per. Mile: $1.00
SqFt. Moved: 3,100

Michael Y

Harleysville, PA
Wrote a review on 6/17/2014
Uhaul Truck Review
(4 out of 5 rating)

I have used U-Haul many times. I have never had any issues and this trip was no different. I rented at TNC Self Storage in Souderton and found them to be very professional and friendly. I would recommend both U-Haul and TNC.

Distance: 30 mi
Cost: $150
Per. Mile: $5.00
SqFt. Moved: 1,500

Brian F

Minneapolis, MN
Wrote a review on 6/16/2014
Uhaul Truck Review
(4 out of 5 rating)

Mostly good. Driving an underpowered truck without cruise control can get exhausting.

Distance: 575 mi
Cost: $800
Per. Mile: $1.39
SqFt. Moved: 1,050

RANDY B

Horsham, PA
Wrote a review on 6/16/2014
Uhaul Truck Review
(5 out of 5 rating)

Great experience and very helpful!!

Distance: 500 mi
Cost: $687
Per. Mile: $1.37
SqFt. Moved: 2,000

rick s

Austin, TX
Wrote a review on 6/16/2014
Uhaul Truck Review
(4 out of 5 rating)

All personnel were helpful and polite.

Distance: 750 mi
Cost: $1,500
Per. Mile: $2.00
SqFt. Moved: 2,300

Carrie L

Sacramento, CA
Wrote a review on 6/15/2014
Uhaul Truck Review
(5 out of 5 rating)

So glad I went with Uhaul and stress free movers!!

Distance: 285 mi
Cost: $500
Per. Mile: $1.75
SqFt. Moved: 1,100

Jennifer C

Henderson, NV
Wrote a review on 6/15/2014
Uhaul Truck Review
(3 out of 5 rating)

n/a since we did not arrange transportation through hireahelper.com

Distance: 1,800 mi
Cost: $1,500
Per. Mile: $0.83
SqFt. Moved: 2,300

James M

Elkridge, MD
Wrote a review on 6/15/2014
Uhaul Truck Review
(3 out of 5 rating)

Helpers were wonderful.

Distance: 100 mi
Cost: $175
Per. Mile: $1.75
SqFt. Moved: 1,000

Kent B

Purcellville, VA
Wrote a review on 6/15/2014
Uhaul Truck Review
(5 out of 5 rating)

They arrived a little later than appointment but had to take an alternate route because of traffic. We still got things done in a timely manner.

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Dan D

Fort Myers, FL
Wrote a review on 6/15/2014
Uhaul Truck Review
(4 out of 5 rating)

Nice, clean truck just enough room, great customer service on both ends of the move.

Distance: 1,000 mi
Cost: $2,000
Per. Mile: $2.00
SqFt. Moved: 765

Tammie A

Colorado Springs, CO
Wrote a review on 6/14/2014
Uhaul Truck Review
(4 out of 5 rating)

They were actually early which we were thankful for! The two gentleman were very nice and very fast. A little careless with our items, we lost a roller off of a file cabinet. Thankful my husband had done the taping and packing before they arrived. Other then that we were very pleased with the energy of the two gentlemen.

Distance: 1,050 mi
Cost: $550
Per. Mile: $0.52
SqFt. Moved:

Janine G

Middleboro, MA
Wrote a review on 6/14/2014
Uhaul Truck Review
(5 out of 5 rating)

I only moved some items from storage, It easily fit in a 9' rental van. It was available when promised, and was a newer model.

Distance: 20 mi
Cost: $50.00
Per. Mile: $2.50
SqFt. Moved: 200

Ed W

Longmont, CO
Wrote a review on 6/13/2014
Uhaul Truck Review
(3 out of 5 rating)

Just average, overcharged me for gas.

Distance: 10 mi
Cost: $75.00
Per. Mile: $7.50
SqFt. Moved: 1,000

Jim M

Philadelphia, PA
Wrote a review on 6/13/2014
Uhaul Truck Review
(5 out of 5 rating)

Our overall moving experience was quite easy with Hire A Helper.

Distance: 6 mi
Cost: $125
Per. Mile: $20.83
SqFt. Moved: 2,200

Alan S

Shawnee, KS
Wrote a review on 6/13/2014
Uhaul Truck Review
(3 out of 5 rating)

cab warm--air conditioning didn't work well, had to go 40 miles and out of state to get van, still some uncertainty about correct charges after trip over

Distance: 350 mi
Cost: $500
Per. Mile: $1.43
SqFt. Moved: 2,200

Claudia F

Buena Vista, VA
Wrote a review on 6/13/2014
Uhaul Truck Review
(5 out of 5 rating)

We have rented from U Haul from the Texaco gas station (Lexington) before. they are very honest and we will do business with them again.

Distance: 300 mi
Cost: $698
Per. Mile: $2.33
SqFt. Moved: 1,000

Gerald M

Gettysburg, PA
Wrote a review on 6/13/2014
Uhaul Truck Review
(1 out of 5 rating)

samual services was great

Distance: 100 mi
Cost: $175
Per. Mile: $1.75
SqFt. Moved: 1,200

Melvin W

Freeport, NY
Wrote a review on 6/12/2014
Uhaul Truck Review
(4 out of 5 rating)

Mileage cost too high

Distance: 117 mi
Cost: $300
Per. Mile: $2.56
SqFt. Moved: 400

William D

Orlando, FL
Wrote a review on 6/12/2014
Uhaul Truck Review
(5 out of 5 rating)

outstanding service and made all items quick and easy for the move.

Distance: 390 mi
Cost: $221
Per. Mile: $0.57
SqFt. Moved: 1,200

Tia M

West Hartford, CT
Wrote a review on 6/11/2014
Uhaul Truck Review
(3 out of 5 rating)

Thanks for your patience. My moving truck was ready when I arrived.

Distance: 10 mi
Cost: $100
Per. Mile: $10.00
SqFt. Moved: 3,000

Colleen & Rick S

Oak Creek, WI
Wrote a review on 6/11/2014
Uhaul Truck Review
(4 out of 5 rating)

No issues, really nothing to complain about.

Distance: 580 mi
Cost: $1,000
Per. Mile: $1.72
SqFt. Moved: 1,350

meagan b

Irving, TX
Wrote a review on 6/11/2014
Uhaul Truck Review
(5 out of 5 rating)

This UHaul location is always excellent!

Distance: 15 mi
Cost: $42.00
Per. Mile: $2.80
SqFt. Moved: 800
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