I was very happy with my Uhaul experience. I have used them in the past and would use them in the future.

They upgraded me from my originally requested 17' truck to a 20' for no additional charge, so I had no problems fitting my household goods inside. The pick-up personnel were quite helpful in getting my car mounted on the dolly. When towing a car, the truck does struggle power-wise, particularly going up hills. The lack of cruise control does wear on longer trips. But for cargo space and price, I am satisfied.

Truck was brand new. I was able to get an upgrade easily and move everything in one trip rather than having to make multiple trips.

Bethel Hardware is a nice helpful place to get your supplies, ask advice, and rent your UHaul. Highly recommend!

The guys that showed (I apologize, I'm terrible with names) did an amazing job unloading my truck for me. I paid for two hours of work, they had it done in just over an hour. I don't mind paying that extra for the job they did. I couldn't have done it myself due to my back situation even if I wanted to. Thank you Big Biy Movers! We'll be moving again in a year or so, expect a phone call from me again for your help.

The truck guzzles has but what can you expect from a 26' rental truck. The truck was clean and reliable and the customer service was excellent.

Rented our own uhaul

The Uhaul truck was clean and ready when we arrived. Pickup and return went smoothly .

They were overall good. Arrived a few minutes late, but they were very respectful of my things, packaged them in the uhaul nicely and efficiently, and were super nice and friendly. It went slower than I'd like, but this was my first time moving this much stuff, so I don't know. They also had just gotten off a previous job so they may have been tired. I would use again. Very reasonably priced. I also realized that this site takes a large portion of my money so next time I would go through them directly.

Great job would recommend

Great move but will use the moving crew for everything next time. They know what there doing.

No problems at all. Truck was available right when I showed up. Truck was cleaned properly. I returned it on time and due to low mileage, only paid about $50 for 6 hours of the 17 foot truck.

Horrible experience. Have had many moves in past and this was the worst. Reasons: 1 decent mover showed up with a helper that was completely not helpful. Very slow move and at the end they had left several items we requested to be moved behind. Would never use again.

Expensive, but the truck was clean.

Fine. Probably could have used a smaller truck (we used 14 foot and had extra space... moving about 1 bedroom worth of furniture).

Nothing too big, bed and matress were the larget items.

Had to go to various uhauls because the uhaul that I was booked at did not have the truck. Received a 50 dollar voucher for compensation.

Overall good experience

24' truck fit everything we had in our storage unit and we had a lot of stuff. Only thing I would say was the truck I rented shook from time to time when moving from a stop light.

Availability of truck was good, however the truck was old and falling apart.

At pick up in Gresham,Or. very friendly and helpful. Had all the answers. Did not try to sell any more than needed. ie: boxes and blankets. In Bandera, Tx. on the other hand, guy just a jerk. Poor attitude.

Truck needs work! Steering linkage has way too much play and transmission shifts to hard, sounds like drive line could fail any time.

Great service on pick-up & drop-off. Truck drove great. No problems. Highly recommend them.

U-haul screwed up more than one reservation for the weekend of my move. Luckily we still got it done.

We are so happy with the helpers. Very punctual, professional and polite persons. They did the great job, very fast, no damages.We recommend them to anybody for sure!!! Thank you, guys for your help! Yuriy & Olga

Great job all around!!

See above. Not happy with service, will use another in the future.

It was an overall good experience.

Good hard workers. Make sure to tell them how you want things wrapped/packed.

Overall it was a great experience.

Uhaul seriously disappointed, I had multiple issues from the moment I booked the truck, and the situation didn't improve from there. I don't care to rehash it and get all worked up. But if you want a company to give you what you ask for, priced reasonably, and care about you when you are trapped on the side of the road. DO NOT CHOOSE UHAUL.

SHOWED UP LATE LEFT EARLY :( :( PAID FOR EIGHT HOUR'S SHOWED UP AFTER 2 PM LEFT BEFORE 9 PM

Reliable Auto - U-Haul in Fairfield, CA had friendly staff who handled all the transactions easily and competently. All went better than expected.

Good. Helpful when I needed instruction on how to load and unload the car hauler.

Uhaul was adequate. They changed destination of truck pickup but failed to inform me. Really irked me.

The 3 man crew showed up on time, they were quick, accommodating and very helpful. I would definitely recommend them!

They came in after hours to assist me. I would reccomend them to others.

Easy move. Happy with pricing and ability to follow me from house to house.

Uhual is easy and effortless

U-Haul promised a time to pick up the truck on our move day. Less than 24 hours before our time to pick up the truck they called and said they had overbooked and would not have a truck until 3 hours later than the original time. Thankfully J and L movers were flexible and we were able to adjust the time they helped with our move. U-Haul is cheaper than most truck rental companies but I am not sure I will use them again if I can get a comparable price due to their unreliability.

Great experience. Would definately fire J & L again

the website said this was the right truck for a 2-3 bedroom apartment but we ended up leaving stuff behind.

All of the people I dealt with face to face were excellent. My experience with the U-Haul employees on the phone was less than helpful. The truck was in fine condition.

Everything went smoothly

Uhaul is generally solid

UHaul on Harry Hines - best UHaul service.

The truck barely started and I honestly didn't know if the truck would make it out of the Uhaul parking lot. They said that the truck was full of gas upon my p/u. My total move involved driving 10 miles. That included returning the truck to UHaul. When I went to "top off" the gas tank prior to return, I put in 8 gallons of gas!!! Meaning..the truck was actually not even close to full when I originally picked it up!! I explained that unless their truck gets 1 mile per gallon......I was swindled. I am still working on getting some sort of refund for the 8 gallons of gas I put in their truck. Very disappointed.

The service was excellent I will refer them to other people as well as use them again. They were fast & curteous.