U-Haul® Reviews

Samantha G

Nashville, TN
Wrote a review on 6/11/2014
Uhaul Truck Review
(5 out of 5 rating)

I was very happy with my Uhaul experience. I have used them in the past and would use them in the future.

Distance: 10 mi
Cost: $85.00
Per. Mile: $8.50
SqFt. Moved: 1,000

Brian F

O Fallon, IL
Wrote a review on 6/11/2014
Uhaul Truck Review
(4 out of 5 rating)

They upgraded me from my originally requested 17' truck to a 20' for no additional charge, so I had no problems fitting my household goods inside. The pick-up personnel were quite helpful in getting my car mounted on the dolly. When towing a car, the truck does struggle power-wise, particularly going up hills. The lack of cruise control does wear on longer trips. But for cargo space and price, I am satisfied.

Distance: 575 mi
Cost: $850
Per. Mile: $1.48
SqFt. Moved: 1,050

Avi P

Media, PA
Wrote a review on 6/10/2014
Uhaul Truck Review
(4 out of 5 rating)

Truck was brand new. I was able to get an upgrade easily and move everything in one trip rather than having to make multiple trips.

Distance: 80 mi
Cost: $250
Per. Mile: $3.13
SqFt. Moved: 1,500

Cheryl B

Southbury, CT
Wrote a review on 6/9/2014
Uhaul Truck Review
(5 out of 5 rating)

Bethel Hardware is a nice helpful place to get your supplies, ask advice, and rent your UHaul. Highly recommend!

Distance: 2 mi
Cost: $100
Per. Mile: $50.00
SqFt. Moved: 1,500

Chad J

West Jordan, UT
Wrote a review on 6/9/2014
Uhaul Truck Review
(5 out of 5 rating)

The guys that showed (I apologize, I'm terrible with names) did an amazing job unloading my truck for me. I paid for two hours of work, they had it done in just over an hour. I don't mind paying that extra for the job they did. I couldn't have done it myself due to my back situation even if I wanted to. Thank you Big Biy Movers! We'll be moving again in a year or so, expect a phone call from me again for your help.

Distance: 360 mi
Cost: $400
Per. Mile: $1.11
SqFt. Moved: 800

Phillip C

Keller, TX
Wrote a review on 6/9/2014
Uhaul Truck Review
(5 out of 5 rating)

The truck guzzles has but what can you expect from a 26' rental truck. The truck was clean and reliable and the customer service was excellent.

Distance: 350 mi
Cost: $375
Per. Mile: $1.07
SqFt. Moved: 2,000

Jade L

Lincoln, CA
Wrote a review on 6/9/2014
Uhaul Truck Review
(4 out of 5 rating)

Rented our own uhaul

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Leta W

Charlotte, NC
Wrote a review on 6/9/2014
Uhaul Truck Review
(5 out of 5 rating)

The Uhaul truck was clean and ready when we arrived. Pickup and return went smoothly .

Distance: 150 mi
Cost: $250
Per. Mile: $1.67
SqFt. Moved: 2,000

Jolyn L

Washington, DC
Wrote a review on 6/9/2014
Uhaul Truck Review
(4 out of 5 rating)

They were overall good. Arrived a few minutes late, but they were very respectful of my things, packaged them in the uhaul nicely and efficiently, and were super nice and friendly. It went slower than I'd like, but this was my first time moving this much stuff, so I don't know. They also had just gotten off a previous job so they may have been tired. I would use again. Very reasonably priced. I also realized that this site takes a large portion of my money so next time I would go through them directly.

Distance: 5 mi
Cost: $45.00
Per. Mile: $9.00
SqFt. Moved: 720

Troy S

Columbus, OH
Wrote a review on 6/9/2014
Uhaul Truck Review
(5 out of 5 rating)

Great job would recommend

Distance: 10 mi
Cost: $50.00
Per. Mile: $5.00
SqFt. Moved: 500

Roy W

Athens, GA
Wrote a review on 6/8/2014
Uhaul Truck Review
(5 out of 5 rating)

Great move but will use the moving crew for everything next time. They know what there doing.

Distance: 600 mi
Cost: $700
Per. Mile: $1.17
SqFt. Moved: 1,300

Brian M

Saint Louis, MO
Wrote a review on 6/8/2014
Uhaul Truck Review
(5 out of 5 rating)

No problems at all. Truck was available right when I showed up. Truck was cleaned properly. I returned it on time and due to low mileage, only paid about $50 for 6 hours of the 17 foot truck.

Distance: 6 mi
Cost: $50.00
Per. Mile: $8.33
SqFt. Moved: 750

Peter F

Hinsdale, IL
Wrote a review on 6/8/2014
Uhaul Truck Review
(5 out of 5 rating)

Horrible experience. Have had many moves in past and this was the worst. Reasons: 1 decent mover showed up with a helper that was completely not helpful. Very slow move and at the end they had left several items we requested to be moved behind. Would never use again.

Distance: 10 mi
Cost: $100
Per. Mile: $10.00
SqFt. Moved:

Jenna K

Decatur, GA
Wrote a review on 6/8/2014
Uhaul Truck Review
(4 out of 5 rating)

Expensive, but the truck was clean.

Distance: 800 mi
Cost: $1,300
Per. Mile: $1.63
SqFt. Moved: 3,000

Jenna K

Baltimore, MD
Wrote a review on 6/8/2014
Uhaul Truck Review
(4 out of 5 rating)

Fine. Probably could have used a smaller truck (we used 14 foot and had extra space... moving about 1 bedroom worth of furniture).

Distance: 800 mi
Cost: $1,300
Per. Mile: $1.63
SqFt. Moved: 3,000

Cameron B

Lafayette, LA
Wrote a review on 6/8/2014
Uhaul Truck Review
(4 out of 5 rating)

Nothing too big, bed and matress were the larget items.

Distance: 300 mi
Cost: $180
Per. Mile: $0.60
SqFt. Moved: 750

Lensavacara D

Hampton, GA
Wrote a review on 6/8/2014
Uhaul Truck Review
(3 out of 5 rating)

Had to go to various uhauls because the uhaul that I was booked at did not have the truck. Received a 50 dollar voucher for compensation.

Distance: 15 mi
Cost: $92.00
Per. Mile: $6.13
SqFt. Moved: 2,000

Beatrice A

Orlando, FL
Wrote a review on 6/7/2014
Uhaul Truck Review
(3 out of 5 rating)

Overall good experience

Distance: 12 mi
Cost: $41.00
Per. Mile: $3.42
SqFt. Moved: 300

Georgia C

Killeen, TX
Wrote a review on 6/7/2014
Uhaul Truck Review
(4 out of 5 rating)

24' truck fit everything we had in our storage unit and we had a lot of stuff. Only thing I would say was the truck I rented shook from time to time when moving from a stop light.

Distance: 14 mi
Cost: $40.00
Per. Mile: $2.86
SqFt. Moved: 1,675

Eric M

Langhorne, PA
Wrote a review on 6/7/2014
Uhaul Truck Review
(4 out of 5 rating)

Availability of truck was good, however the truck was old and falling apart.

Distance: 30 mi
Cost: $145
Per. Mile: $4.83
SqFt. Moved: 1,350

Amy B

Gresham, OR
Wrote a review on 6/7/2014
Uhaul Truck Review
(5 out of 5 rating)

At pick up in Gresham,Or. very friendly and helpful. Had all the answers. Did not try to sell any more than needed. ie: boxes and blankets. In Bandera, Tx. on the other hand, guy just a jerk. Poor attitude.

Distance: 2,300 mi
Cost: $1,300
Per. Mile: $0.57
SqFt. Moved: 900

Don C

Vancouver, WA
Wrote a review on 6/7/2014
Uhaul Truck Review
(3 out of 5 rating)

Truck needs work! Steering linkage has way too much play and transmission shifts to hard, sounds like drive line could fail any time.

Distance: 7 mi
Cost: $275
Per. Mile: $39.29
SqFt. Moved: 1,750

Rebecca P

Banner Elk, NC
Wrote a review on 6/7/2014
Uhaul Truck Review
(5 out of 5 rating)

Great service on pick-up & drop-off. Truck drove great. No problems. Highly recommend them.

Distance: 350 mi
Cost: $492
Per. Mile: $1.41
SqFt. Moved: 2,000

Vaughn C

Locust Grove, VA
Wrote a review on 6/6/2014
Uhaul Truck Review
(2 out of 5 rating)

U-haul screwed up more than one reservation for the weekend of my move. Luckily we still got it done.

Distance: 20 mi
Cost: $125
Per. Mile: $6.25
SqFt. Moved: 2,000

yuriy s

Alpharetta, GA
Wrote a review on 6/6/2014
Uhaul Truck Review
(5 out of 5 rating)

We are so happy with the helpers. Very punctual, professional and polite persons. They did the great job, very fast, no damages.We recommend them to anybody for sure!!! Thank you, guys for your help! Yuriy & Olga

Distance: 630 mi
Cost: $800
Per. Mile: $1.27
SqFt. Moved: 1,500

Jennifer M

Aurora, CO
Wrote a review on 6/5/2014
Uhaul Truck Review
(5 out of 5 rating)

Great job all around!!

Distance: 20 mi
Cost: $75.00
Per. Mile: $3.75
SqFt. Moved: 1,000

julie h

Cleveland, OH
Wrote a review on 6/5/2014
Uhaul Truck Review
(2 out of 5 rating)

See above. Not happy with service, will use another in the future.

Distance: 200 mi
Cost: $300
Per. Mile: $1.50
SqFt. Moved:

Alfred H

Plano, TX
Wrote a review on 6/5/2014
Uhaul Truck Review
(5 out of 5 rating)

It was an overall good experience.

Distance: 2,100 mi
Cost: $3,800
Per. Mile: $1.81
SqFt. Moved: 1,800

Bill S

Palatine, IL
Wrote a review on 6/5/2014
Uhaul Truck Review
(3 out of 5 rating)

Good hard workers. Make sure to tell them how you want things wrapped/packed.

Distance: 550 mi
Cost:
Per. Mile:
SqFt. Moved: 700

angela p

Charlotte, NC
Wrote a review on 6/5/2014
Uhaul Truck Review
(5 out of 5 rating)

Overall it was a great experience.

Distance: 3 mi
Cost: $48.00
Per. Mile: $16.00
SqFt. Moved:

Pegga G

San Diego, CA
Wrote a review on 6/5/2014
Uhaul Truck Review
(1 out of 5 rating)

Uhaul seriously disappointed, I had multiple issues from the moment I booked the truck, and the situation didn't improve from there. I don't care to rehash it and get all worked up. But if you want a company to give you what you ask for, priced reasonably, and care about you when you are trapped on the side of the road. DO NOT CHOOSE UHAUL.

Distance: 600 mi
Cost: $900
Per. Mile: $1.50
SqFt. Moved: 1,000

Jerry F

Justin, TX
Wrote a review on 6/4/2014
Uhaul Truck Review
(5 out of 5 rating)

SHOWED UP LATE LEFT EARLY :( :( PAID FOR EIGHT HOUR'S SHOWED UP AFTER 2 PM LEFT BEFORE 9 PM

Distance: 12 mi
Cost: $250
Per. Mile: $20.83
SqFt. Moved: 1,500

Sandra L G

Fairfield, CA
Wrote a review on 6/4/2014
Uhaul Truck Review
(5 out of 5 rating)

Reliable Auto - U-Haul in Fairfield, CA had friendly staff who handled all the transactions easily and competently. All went better than expected.

Distance: 60 mi
Cost: $128
Per. Mile: $2.13
SqFt. Moved: 1,000

Anne J

North East, MD
Wrote a review on 6/4/2014
Uhaul Truck Review
(4 out of 5 rating)

Good. Helpful when I needed instruction on how to load and unload the car hauler.

Distance: 1,400 mi
Cost: $1,200
Per. Mile: $0.86
SqFt. Moved: 1,300

Kimberly S

Houston, TX
Wrote a review on 6/4/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul was adequate. They changed destination of truck pickup but failed to inform me. Really irked me.

Distance: 40 mi
Cost: $75.00
Per. Mile: $1.88
SqFt. Moved: 1,200

SteFan S

Atlanta, GA
Wrote a review on 6/3/2014
Uhaul Truck Review
(5 out of 5 rating)

The 3 man crew showed up on time, they were quick, accommodating and very helpful. I would definitely recommend them!

Distance:
Cost:
Per. Mile:
SqFt. Moved:

Michael F

Woodbridge, VA
Wrote a review on 6/3/2014
Uhaul Truck Review
(5 out of 5 rating)

They came in after hours to assist me. I would reccomend them to others.

Distance: 30 mi
Cost: $70.00
Per. Mile: $2.33
SqFt. Moved: 2,500

Will K

Williamsburg, VA
Wrote a review on 6/3/2014
Uhaul Truck Review
(5 out of 5 rating)

Easy move. Happy with pricing and ability to follow me from house to house.

Distance: 30 mi
Cost: $30.00
Per. Mile: $1.00
SqFt. Moved: 1,200

Autumn S

Falls Church, VA
Wrote a review on 6/3/2014
Uhaul Truck Review
(4 out of 5 rating)

Uhual is easy and effortless

Distance: 600 mi
Cost: $833
Per. Mile: $1.39
SqFt. Moved: 200

Robert D

Atlanta, GA
Wrote a review on 6/3/2014
Uhaul Truck Review
(3 out of 5 rating)

U-Haul promised a time to pick up the truck on our move day. Less than 24 hours before our time to pick up the truck they called and said they had overbooked and would not have a truck until 3 hours later than the original time. Thankfully J and L movers were flexible and we were able to adjust the time they helped with our move. U-Haul is cheaper than most truck rental companies but I am not sure I will use them again if I can get a comparable price due to their unreliability.

Distance: 40 mi
Cost: $75.00
Per. Mile: $1.88
SqFt. Moved: 1,200

Anthony I

Atlanta, GA
Wrote a review on 6/2/2014
Uhaul Truck Review
(3 out of 5 rating)

Great experience. Would definately fire J & L again

Distance: 45 mi
Cost: $75.00
Per. Mile: $1.67
SqFt. Moved: 1,000

Lucinda G

Oaks, PA
Wrote a review on 6/2/2014
Uhaul Truck Review
(3 out of 5 rating)

the website said this was the right truck for a 2-3 bedroom apartment but we ended up leaving stuff behind.

Distance: 900 mi
Cost: $1,300
Per. Mile: $1.44
SqFt. Moved: 1,200

David B

Washington, DC
Wrote a review on 6/2/2014
Uhaul Truck Review
(4 out of 5 rating)

All of the people I dealt with face to face were excellent. My experience with the U-Haul employees on the phone was less than helpful. The truck was in fine condition.

Distance: 240 mi
Cost: $551
Per. Mile: $2.30
SqFt. Moved: 900

Alana H

Baltimore, MD
Wrote a review on 6/2/2014
Uhaul Truck Review
(5 out of 5 rating)

Everything went smoothly

Distance: 230 mi
Cost: $300
Per. Mile: $1.30
SqFt. Moved: 1,000

Madeline M

Boston, MA
Wrote a review on 6/2/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul is generally solid

Distance: 5 mi
Cost: $50.00
Per. Mile: $10.00
SqFt. Moved:

Kimberly K

Dallas, TX
Wrote a review on 6/2/2014
Uhaul Truck Review
(5 out of 5 rating)

UHaul on Harry Hines - best UHaul service.

Distance: 2 mi
Cost: $100
Per. Mile: $50.00
SqFt. Moved: 1,500

Becky P

Bonney Lake, WA
Wrote a review on 6/2/2014
Uhaul Truck Review
(1 out of 5 rating)

The truck barely started and I honestly didn't know if the truck would make it out of the Uhaul parking lot. They said that the truck was full of gas upon my p/u. My total move involved driving 10 miles. That included returning the truck to UHaul. When I went to "top off" the gas tank prior to return, I put in 8 gallons of gas!!! Meaning..the truck was actually not even close to full when I originally picked it up!! I explained that unless their truck gets 1 mile per gallon......I was swindled. I am still working on getting some sort of refund for the 8 gallons of gas I put in their truck. Very disappointed.

Distance: 10 mi
Cost: $84.00
Per. Mile: $8.40
SqFt. Moved: 2,400

Jeff R

Matthews, NC
Wrote a review on 6/2/2014
Uhaul Truck Review
(5 out of 5 rating)

The service was excellent I will refer them to other people as well as use them again. They were fast & curteous.

Distance: 40 mi
Cost:
Per. Mile:
SqFt. Moved: 1,200
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