U-Haul® Reviews

Tom E

Ladera Ranch, CA
Wrote a review on 7/14/2014
Uhaul Truck Review
(5 out of 5 rating)

Thank you guys for excellent job

Distance: 20 mi
Cost: $85.00
Per. Mile: $4.25
SqFt. Moved: 900

Barbara R

Fort Mill, SC
Wrote a review on 7/14/2014
Uhaul Truck Review
(5 out of 5 rating)

Excellent job!! Great guys!

Distance: 3 mi
Cost: $42.00
Per. Mile: $14.00
SqFt. Moved: 1,500

Edward C

Frisco, TX
Wrote a review on 7/14/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul has good equipment and competitive pricing.

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Allison M

New Smyrna Beach, FL
Wrote a review on 7/14/2014
Uhaul Truck Review
(5 out of 5 rating)

Very reliable company.

Distance: 550 mi
Cost: $500
Per. Mile: $0.91
SqFt. Moved: 3,700

LaDonna L

Leavenworth, KS
Wrote a review on 7/13/2014
Uhaul Truck Review
(5 out of 5 rating)

Excellent! Loved them! Will call again! Helped me so much! Thank you for allowing me to have something I could rely on during this stressful time. I honestly didn't know how I would get these things done until A&J Relocation Services showed for the job!

Distance: 70 mi
Cost: $30.00
Per. Mile: $0.43
SqFt. Moved: 700

Dorothett Y

Daytona Beach, FL
Wrote a review on 7/13/2014
Uhaul Truck Review
(3 out of 5 rating)

all has been said.....

Distance: 3 mi
Cost: $51.00
Per. Mile: $17.00
SqFt. Moved: 1,200

Jennifer P

Chattanooga, TN
Wrote a review on 7/13/2014
Uhaul Truck Review
(4 out of 5 rating)

U haul in Birmingham was great. Was disappointed that when I return my extra boxes the Hixon office would not take back my unused box.

Distance: 174 mi
Cost: $300
Per. Mile: $1.72
SqFt. Moved: 600

Linda L

Monroe, OH
Wrote a review on 7/12/2014
Uhaul Truck Review
(3 out of 5 rating)

All in all we are very satisfied with the service.

Distance: 2 mi
Cost: $60.00
Per. Mile: $30.00
SqFt. Moved: 800

Jay M

Evanston, IL
Wrote a review on 7/12/2014
Uhaul Truck Review
(5 out of 5 rating)

The came through with everything as promised.

Distance: 2 mi
Cost: $30.00
Per. Mile: $15.00
SqFt. Moved: 1,200

Elbert E

Alsip, IL
Wrote a review on 7/12/2014
Uhaul Truck Review
(5 out of 5 rating)

very easy experience

Distance: 7 mi
Cost: $42.00
Per. Mile: $6.00
SqFt. Moved: 950

Jody S

Roswell, GA
Wrote a review on 7/12/2014
Uhaul Truck Review
(3 out of 5 rating)

The mover helper option worked well.

Distance: 160 mi
Cost: $250
Per. Mile: $1.56
SqFt. Moved:

Amanda B

Woodbridge, VA
Wrote a review on 7/11/2014
Uhaul Truck Review
(5 out of 5 rating)

U haul on Telegraph Road in Woodbridge has an excellent staff. They were very helpful with our move!

Distance: 330 mi
Cost: $1,400
Per. Mile: $4.24
SqFt. Moved: 1,700

Shavonn W

Sterling, VA
Wrote a review on 7/10/2014
Uhaul Truck Review
(2 out of 5 rating)

Equipment wasn't there. They tried to send me to another location that was too far from me. They finally went to pick the truck up themselves. My pickup was at 9am and didn't get truck until 11. Was promised a 100 dollar credit, but only received $50. Will not use them again!!!!!!!

Distance: 733 mi
Cost: $811
Per. Mile: $1.11
SqFt. Moved:

Scott C

La Porte, TX
Wrote a review on 7/10/2014
Uhaul Truck Review
(5 out of 5 rating)

McPhearson uh ail truck was ready to go

Distance: 5 mi
Cost: $90.00
Per. Mile: $18.00
SqFt. Moved:

Lauren W

Ann Arbor, MI
Wrote a review on 7/10/2014
Uhaul Truck Review
(4 out of 5 rating)

Worked well and was able to return with no issues

Distance: 250 mi
Cost: $280
Per. Mile: $1.12
SqFt. Moved: 1,300

Becki A

Greeley, CO
Wrote a review on 7/10/2014
Uhaul Truck Review
(3 out of 5 rating)

NO MAJOR ISSUES WITH TRUCK

Distance: 5 mi
Cost: $155
Per. Mile: $31.00
SqFt. Moved: 1,900

Daniel A

Liberty Lake, WA
Wrote a review on 7/10/2014
Uhaul Truck Review
(5 out of 5 rating)

Great job well done!

Distance: 10 mi
Cost: $50.00
Per. Mile: $5.00
SqFt. Moved: 1,650

Josh A

Santa Ana, CA
Wrote a review on 7/9/2014
Uhaul Truck Review
(3 out of 5 rating)

Over all, the move went well… Thanks to the movers.

Distance: 25 mi
Cost: $450
Per. Mile: $18.00
SqFt. Moved: 1,200

Sky W

Bonney Lake, WA
Wrote a review on 7/9/2014
Uhaul Truck Review
(2 out of 5 rating)

Terrible. I have rented from uHaul for over 20 years. I have never received such patched up, crap equipment. The drive which normally taked 4 hours took over 9. I lost money on waiting movers because I couldnt get there as scheduled and sat in a NO AC hot box in July. Not an apology, apethetic at best. Uhaul has declined.

Distance: 250 mi
Cost: $300
Per. Mile: $1.20
SqFt. Moved: 2,000

daniel d

Ellicott City, MD
Wrote a review on 7/9/2014
Uhaul Truck Review
(3 out of 5 rating)

There were some communication issues with the scheduling of the truck

Distance: 10 mi
Cost: $113
Per. Mile: $11.30
SqFt. Moved: 1,200

Robert S

Miami, FL
Wrote a review on 7/9/2014
Uhaul Truck Review
(4 out of 5 rating)

Provided service as stated.

Distance: 2 mi
Cost: $250
Per. Mile: $125
SqFt. Moved:

Ann P

Moyock, NC
Wrote a review on 7/9/2014
Uhaul Truck Review
(3 out of 5 rating)

Would have liked if they had a larger truck available as we needed to make multiple trips and that cut down on the time we had the help

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Katy H

Las Cruces, NM
Wrote a review on 7/8/2014
Uhaul Truck Review
(5 out of 5 rating)

Courteous and very helpful at the pickup.

Distance: 200 mi
Cost: $180
Per. Mile: $0.90
SqFt. Moved: 3,000

Debbie F

Tallahassee, FL
Wrote a review on 7/8/2014
Uhaul Truck Review
(4 out of 5 rating)

Great great job!!!!!

Distance: 280 mi
Cost: $340
Per. Mile: $1.21
SqFt. Moved: 1,300

Rebecca B

Anderson, SC
Wrote a review on 7/8/2014
Uhaul Truck Review
(5 out of 5 rating)

Great Job. I would use them again

Distance: 150 mi
Cost: $1,000
Per. Mile: $6.67
SqFt. Moved: 1,200

Debra D

Waxhaw, NC
Wrote a review on 7/8/2014
Uhaul Truck Review
(4 out of 5 rating)

I would recommend We Care Movers.

Distance: 1,100 mi
Cost: $2,000
Per. Mile: $1.82
SqFt. Moved: 3,500

Lori M

Humble, TX
Wrote a review on 7/8/2014
Uhaul Truck Review
(4 out of 5 rating)

I would hire moving help again. I called last minute and Mike and Tony were able to come unload a 17 foot truck and go to my storage unit to put everything that didn't fit in my apt in there. They worked hard and did a good job.

Distance: 600 mi
Cost: $1,068
Per. Mile: $1.78
SqFt. Moved: 850

Katie G

Barrington, IL
Wrote a review on 7/8/2014
Uhaul Truck Review
(4 out of 5 rating)

Rented two U-Haul trucks within a month to complete my move. The first time, my truck order was incorrect and all over the place. This more recent time went much smoother. Customer service on location was good. Phone ordering system could use improvement. Truck was decent. Price and location worked well! Would use them again.

Distance: 6 mi
Cost: $30.00
Per. Mile: $5.00
SqFt. Moved: 1,200

Caroline J

Baltimore, MD
Wrote a review on 7/7/2014
Uhaul Truck Review
(5 out of 5 rating)

Moved sleeper couch; bed; 3 dressers; 3 chairs; trunk; ottoman; 20 boxes

Distance: 20 mi
Cost: $66.00
Per. Mile: $3.30
SqFt. Moved: 950

Emily L

Athens, GA
Wrote a review on 7/7/2014
Uhaul Truck Review
(4 out of 5 rating)

U-Haul is always a great option

Distance: 140 mi
Cost: $129
Per. Mile: $0.92
SqFt. Moved: 905

Patricia H

Manteca, CA
Wrote a review on 7/7/2014
Uhaul Truck Review
(4 out of 5 rating)

We had a blowout in Gallup, NM on the trailer hauling the car and we waited about two hours while they dispatched someone from Grants, NM. The uHaul service people were very nice and did follow up to make sure we were back on the road. We moved to Manteca, CA and were told we had to return the truck to Salida, CA. When we took the truck back, we went 50 miles more than what we were supposed to (we stopped in Kingman, AZ to sleep at a motel) but weren't charged. I would use uhaul again, next time I would get some added mileage for stopping at motels, etc.

Distance: 1,400 mi
Cost: $1,400
Per. Mile: $1.00
SqFt. Moved: 1,800

Michael S

Mesa, AZ
Wrote a review on 7/7/2014
Uhaul Truck Review
(5 out of 5 rating)

U-Haul is a very good value. The 26' truck performed well, but was a little under powered while fully loaded and towing my car on a car hauler. Pick up and drop off were painless.

Distance: 177 mi
Cost: $315
Per. Mile: $1.78
SqFt. Moved: 850

Robert G

Belcamp, MD
Wrote a review on 7/7/2014
Uhaul Truck Review
(2 out of 5 rating)

the coment are listed above .

Distance: 298 mi
Cost: $900
Per. Mile: $3.02
SqFt. Moved: 3,000

Heather C

Pooler, GA
Wrote a review on 7/7/2014
Uhaul Truck Review
(1 out of 5 rating)

Uhaul moved my truck location twice in one day. I drove a total of 60 miles just to pick up my truck. The first two locations didn't have my truck like they promised even after I spoke with them 3 hours earlier.

Distance: 250 mi
Cost: $350
Per. Mile: $1.40
SqFt. Moved:

John B

Safety Harbor, FL
Wrote a review on 7/7/2014
Uhaul Truck Review
(3 out of 5 rating)

We got really lucky with John Harvath of APlus Moving, we wondered whether we should do it ourselves and a health issue decided for us. From what I know now, I should have chosen a professional right away. John was on time - 6am - and we were on a tight schedule. He worked hard and steadily. I was very impressed with the thought and planning he put into the packing, but after unloading it ourselves at the other end, I am really amazed with the intelligence of the stacking and tightness of the fit. A true professional with experience to back it up. All along the day, John and his helper Harry were also really pleasant and conversational. Best money spent recently.

Distance: 800 mi
Cost:
Per. Mile:
SqFt. Moved: 400

Nicholas B

Baltimore, MD
Wrote a review on 7/7/2014
Uhaul Truck Review
(4 out of 5 rating)

truck was old but ok. one of the hand trucks was in terrible shape and couldn't be used.

Distance: 1 mi
Cost: $150
Per. Mile: $150
SqFt. Moved: 1,400

Julie L

Jacksonville, NC
Wrote a review on 7/6/2014
Uhaul Truck Review
(5 out of 5 rating)

We moved over the July 4th holiday. Even though U-Haul was closed, they made arrangements for us to pick up our vehicle on the holiday at another location. The woman who assisted us was very knowledgeable and helpful and gave us lots of pointers, which proved most helpful in our move.

Distance: 650 mi
Cost: $750
Per. Mile: $1.15
SqFt. Moved: 900

William S

Virginia Beach, VA
Wrote a review on 7/6/2014
Uhaul Truck Review
(4 out of 5 rating)

The Uhaul professional was very creative and flexible responding to my needs. the truck served its purpose.

Distance: 300 mi
Cost: $400
Per. Mile: $1.33
SqFt. Moved: 1,100

Anest B

Las Vegas, NV
Wrote a review on 7/6/2014
Uhaul Truck Review
(5 out of 5 rating)

Overall a great and timely move. The two movers were polite, and bought everything needed to secure all my things. I would recommend and or use them for future needs. Over the years I have become skeptic about online advertisements because you know very little if anything about the company, but this experience has given me more confidence than I had previously about hiring companies or people I did not know.

Distance: 1 mi
Cost: $60.00
Per. Mile: $60.00
SqFt. Moved: 1,300

Kimberley S

Savannah, GA
Wrote a review on 7/6/2014
Uhaul Truck Review
(4 out of 5 rating)

Charged the stated amount. Clean truck, good condition. Uhaul's price beat the competition. Courteous staff.

Distance: 10 mi
Cost: $45.00
Per. Mile: $4.50
SqFt. Moved:

Jennifer W

Cornelius, NC
Wrote a review on 7/6/2014
Uhaul Truck Review
(4 out of 5 rating)

Unloaded a 26 foot uhaul into a storage unit

Distance: 210 mi
Cost: $310
Per. Mile: $1.48
SqFt. Moved: 3,700

Jennifer W

Cayce, SC
Wrote a review on 7/6/2014
Uhaul Truck Review
(4 out of 5 rating)

Good uhaul equipment. I will never use Pods again

Distance: 210 mi
Cost: $310
Per. Mile: $1.48
SqFt. Moved: 3,700

Tom L

Tempe, AZ
Wrote a review on 7/5/2014
Uhaul Truck Review
(5 out of 5 rating)

Truck was very good. Great service at pick up and drop off.

Distance: 1,850 mi
Cost: $1,450
Per. Mile: $0.78
SqFt. Moved: 1,600

Skyler K

Monroe, WA
Wrote a review on 7/5/2014
Uhaul Truck Review
(2 out of 5 rating)

The place we were supposed to pick up truck (Woodinville), did not have it and told us we could get one 20 miles away (Shoreline) the next day!! We had movers coming the day we reserved the truck (which was confirmed). When we went to the Uhaul place in Lynnwood to get a truck, they had at least 20 trucks and it was complete chaos. Not what I expect from U Haul.

Distance: 60 mi
Cost: $300
Per. Mile: $5.00
SqFt. Moved: 1,200

Ethan W

Manhattan, NY
Wrote a review on 7/5/2014
Uhaul Truck Review
(4 out of 5 rating)

Smooth check in process, very slow check out/return process in NYC. Otherwise truck was fine

Distance: 800 mi
Cost: $1,000
Per. Mile: $1.25
SqFt. Moved: 1,000

Mary L

Orland Park, IL
Wrote a review on 7/5/2014
Uhaul Truck Review
(3 out of 5 rating)

The vehicle was fine. It ran well and was pretty easy to drive. I was pleased with the vehicle. I was fine with the pick up of the vehicle, though the gentleman that helped me was in no hurry at all. It worked fine. Drop off was the same as in the kid was in no hurry to get my vehicle checked in so I could get on my way. But overall it was a fine experience. I would definitely shop around before going with u haul again to see what compares as far as price and service.

Distance: 1,200 mi
Cost: $1,600
Per. Mile: $1.33
SqFt. Moved: 800

Daniel B

Chicago, IL
Wrote a review on 7/4/2014
Uhaul Truck Review
(4 out of 5 rating)

Got a smaller truck than we initially wanted, but everything worked out OK.

Distance:
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SqFt. Moved:

Cristina R

Astoria, NY
Wrote a review on 7/4/2014
Uhaul Truck Review
(5 out of 5 rating)

The truck was clean, in good shape and perfect for the move.

Distance: 180 mi
Cost: $250
Per. Mile: $1.39
SqFt. Moved: 600
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