U-Haul® Reviews

Shelah N

Houston, TX
Wrote a review on 6/2/2014
Uhaul Truck Review
(4 out of 5 rating)

I would use or refer Texas Moving Company

Distance: 187 mi
Cost: $200
Per. Mile: $1.07
SqFt. Moved: 1,526

Ben P

Cleveland, OH
Wrote a review on 6/2/2014
Uhaul Truck Review
(3 out of 5 rating)

The service was cheap (about $45 to move).

Distance: 17 mi
Cost: $25.00
Per. Mile: $1.47
SqFt. Moved: 1,300

Tina M

Charlotte, NC
Wrote a review on 6/1/2014
Uhaul Truck Review
(5 out of 5 rating)

Great move. Movers made it do much easier !

Distance: 30 mi
Cost: $200
Per. Mile: $6.67
SqFt. Moved: 1,200

Tiffany B

Louisville, KY
Wrote a review on 6/1/2014
Uhaul Truck Review
(4 out of 5 rating)

UHaul on Preston Highway was one of the few that were actually open on a Sunday when we needed to move. But it was an easy experience, and reasonable priced.

Distance: 25 mi
Cost: $70.00
Per. Mile: $2.80
SqFt. Moved: 1,000

David C

Claremont, NH
Wrote a review on 6/1/2014
Uhaul Truck Review
(3 out of 5 rating)

Glad to have had help from AAMT. Not happy with uhaul, we ordered a dolly and there was none.

Distance: 1 mi
Cost: $83.00
Per. Mile: $83.00
SqFt. Moved: 1,200

Nathan M

Denver, CO
Wrote a review on 6/1/2014
Uhaul Truck Review
(4 out of 5 rating)

Truck had a few miles on it.

Distance: 5 mi
Cost: $90.00
Per. Mile: $18.00
SqFt. Moved: 1,100

Ashley N

Greensboro, NC
Wrote a review on 6/1/2014
Uhaul Truck Review
(3 out of 5 rating)

I have used uhaul several times. However this time while the equipment was fine the service was slow. I think they just didn't have enough staff members working that day. The gentleman that helped me was doing his best to multitask though.

Distance: 8 mi
Cost: $60.00
Per. Mile: $7.50
SqFt. Moved: 900

lance c

Burnet, TX
Wrote a review on 6/1/2014
Uhaul Truck Review
(4 out of 5 rating)

Auto transport blew a tire. Uhaul roadside assistance was there in 15. I was back on the raid in under 30 min. I was impressed.

Distance: 250 mi
Cost: $300
Per. Mile: $1.20
SqFt. Moved: 750

mark o

Hendersonville, NC
Wrote a review on 5/31/2014
Uhaul Truck Review
(5 out of 5 rating)

Uhaul did all that was requested.

Distance: 40 mi
Cost: $150
Per. Mile: $3.75
SqFt. Moved: 1,200

Laura B

Evanston, IL
Wrote a review on 5/31/2014
Uhaul Truck Review
(5 out of 5 rating)

We moved from a storage unit.

Distance: 170 mi
Cost: $178
Per. Mile: $1.05
SqFt. Moved: 100

Joseph R C

Colorado Springs, CO
Wrote a review on 5/31/2014
Uhaul Truck Review
(4 out of 5 rating)

Had a lot of issues with the truck once I arrived at my destination, however, U-Hauls Roadside Assistance personnel went out of their way to ensure I was looked after. Roy and the others understood my situation and took care of it.

Distance: 1,200 mi
Cost: $1,100
Per. Mile: $0.92
SqFt. Moved: 2,200

Joseph W

Fulton, MD
Wrote a review on 5/31/2014
Uhaul Truck Review
(3 out of 5 rating)

They did a great job. On time, pleasant, fast and hard workers, handled some fairly heavy pieces with ease. Only suggestion is to have a professional sized hand truck that is padded with them to make moving large items easier. Overall, I would recommend, especially for the price. Thank you Eric.

Distance: 450 mi
Cost: $600
Per. Mile: $1.33
SqFt. Moved: 1,800

carolyn l

Stateline, NV
Wrote a review on 5/31/2014
Uhaul Truck Review
(5 out of 5 rating)

Very affordable service. High quality for the price. Checked in and out in a quick and efficient manner. On line check in helps to speed up the process.

Distance: 80 mi
Cost: $129
Per. Mile: $1.61
SqFt. Moved: 480

Jason G

Baltimore, MD
Wrote a review on 5/30/2014
Uhaul Truck Review
(4 out of 5 rating)

Very courteous, careful and prompt. I would definitely use them again.

Distance: 10 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Reed H

Mission Viejo, CA
Wrote a review on 5/30/2014
Uhaul Truck Review
(5 out of 5 rating)

I think it was a good deal and a truck that didn't break down or have any problems. 75 mph governer on the engine wasn't bad.

Distance: 1,500 mi
Cost: $1,100
Per. Mile: $0.73
SqFt. Moved: 2,500

Steve D

Geneva, NY
Wrote a review on 5/29/2014
Uhaul Truck Review
(5 out of 5 rating)

U-Haul was easy to rent and in fine working order. The truck was ready for me and I found the price to be fair.

Distance: 120 mi
Cost: $150
Per. Mile: $1.25
SqFt. Moved: 600

paula N

Fairfax, VA
Wrote a review on 5/29/2014
Uhaul Truck Review
(5 out of 5 rating)

No issues using U-Haul for the truck to move.

Distance: 168 mi
Cost: $225
Per. Mile: $1.34
SqFt. Moved:

Tami R

Katy, TX
Wrote a review on 5/29/2014
Uhaul Truck Review
(4 out of 5 rating)

Everything was fairly smooth, although we were overcharged on the blanket rental.

Distance: 3 mi
Cost: $80.00
Per. Mile: $26.67
SqFt. Moved: 2,500

Kenny S

Phoenix, AZ
Wrote a review on 5/28/2014
Uhaul Truck Review
(5 out of 5 rating)

Excellent service from 2 very diligent workers.

Distance: 350 mi
Cost: $545
Per. Mile: $1.56
SqFt. Moved: 200

Don D

West Jordan, UT
Wrote a review on 5/28/2014
Uhaul Truck Review
(5 out of 5 rating)

This is the third time we have used location. they had the truck we ordered and it was clean.

Distance: 1 mi
Cost: $188
Per. Mile: $188
SqFt. Moved: 1,800

charles a

Glendale, AZ
Wrote a review on 5/28/2014
Uhaul Truck Review
(5 out of 5 rating)

$2000 from uhaul. my truck blew the motor in thousand palms, and uhaul was the only place in the middle of nowhere with a truck available to get me to washington. not through hire a helper, but worth a mention.

Distance: 1,600 mi
Cost: $2,000
Per. Mile: $1.25
SqFt. Moved: 1,500

Ashton K

Dekalb, IL
Wrote a review on 5/28/2014
Uhaul Truck Review
(4 out of 5 rating)

Only complaint is I made my reservation online for a 14 foot truck and I received my confirmation for reservation. The day before the move I double checked online to make sure everything was still set. They truck had been changed from a 10 foot truck to a 14 foot truck. When I called I was told that the confirmation is only tentative. Once I had the equipment no complaints however I'd advise checking the day before to make sure all details are still correct. Truck was clean and new.

Distance: 80 mi
Cost: $200
Per. Mile: $2.50
SqFt. Moved: 1,100

Chris F

Gardner, KS
Wrote a review on 5/28/2014
Uhaul Truck Review
(3 out of 5 rating)

Made the most of every inch of space.

Distance: 900 mi
Cost: $1,500
Per. Mile: $1.67
SqFt. Moved: 1,300

Alf R

San Francisco, CA
Wrote a review on 5/27/2014
Uhaul Truck Review
(3 out of 5 rating)

Uhaul were ok, not not great, staff at desk not friendly, staff at checkout & checkin of truck friendly & helpful.

Distance: 16 mi
Cost: $170
Per. Mile: $10.63
SqFt. Moved:

DaVon A

Chicago, IL
Wrote a review on 5/27/2014
Uhaul Truck Review
(5 out of 5 rating)

I was very satisfied with the employees at uhaul. They were professional, knowlwedgeable, and speedy.

Distance: 5 mi
Cost: $45.00
Per. Mile: $9.00
SqFt. Moved: 1,500

William B

Orange, NJ
Wrote a review on 5/27/2014
Uhaul Truck Review
(4 out of 5 rating)

Okay.Needed bigger truck.

Distance: 10 mi
Cost: $500
Per. Mile: $50.00
SqFt. Moved: 1,200

David A

Rio Rancho, NM
Wrote a review on 5/27/2014
Uhaul Truck Review
(5 out of 5 rating)

Always good, one way rental out of state. Truck was in good condition.

Distance: 500 mi
Cost: $800
Per. Mile: $1.60
SqFt. Moved:

Myrna R

Phoenix, AZ
Wrote a review on 5/27/2014
Uhaul Truck Review
(5 out of 5 rating)

Very nice would use again.

Distance: 398 mi
Cost: $165
Per. Mile: $0.41
SqFt. Moved: 200

Howard G

Baton Rouge, LA
Wrote a review on 5/26/2014
Uhaul Truck Review
(4 out of 5 rating)

Friendly and affordable

Distance: 13 mi
Cost: $70.00
Per. Mile: $5.38
SqFt. Moved: 1,100

Deborah W

Garland, TX
Wrote a review on 5/26/2014
Uhaul Truck Review
(5 out of 5 rating)

I did not use a container. Your system is forcing me to a number.

Distance: 10 mi
Cost: $50.00
Per. Mile: $5.00
SqFt. Moved: 1,050

Jeff B

Phoenix, AZ
Wrote a review on 5/26/2014
Uhaul Truck Review
(5 out of 5 rating)

Excellent service as always!

Distance: 20 mi
Cost: $90.00
Per. Mile: $4.50
SqFt. Moved: 2,400

Ashley S

Severn, MD
Wrote a review on 5/26/2014
Uhaul Truck Review
(5 out of 5 rating)

very good experience.

Distance: 400 mi
Cost: $500
Per. Mile: $1.25
SqFt. Moved:

Theresa M

Enfield, CT
Wrote a review on 5/26/2014
Uhaul Truck Review
(2 out of 5 rating)

Reserved 26ft truck with furniture pads and dollies a week ahead of need. Uhaul employee gives my pads/dollies to another customer the day before I pick the truck up. No apologies, no effort to secure me these items from another uhaul location. Extremely unprofessional and unacceptable.

Distance: 1,300 mi
Cost: $2,200
Per. Mile: $1.69
SqFt. Moved: 3,000

Brad K

Garland, TX
Wrote a review on 5/25/2014
Uhaul Truck Review
(4 out of 5 rating)

Overall a good move. On call movers made the loading so much easier. Uhaul provided a truck that ran well and rode nice. The only downside was the A/C in the truck was not working which made for a hot ride from Tx to Fl.

Distance: 1,100 mi
Cost: $1,050
Per. Mile: $0.95
SqFt. Moved: 1,500

Cris H

Belleville, IL
Wrote a review on 5/25/2014
Uhaul Truck Review
(4 out of 5 rating)

This was a 26ft truck...pretty good size...but driving at highway speed with this size is challenging and tiring. But I will say the mileage was much better than I expected. I do think the ramps on this truck are poorly designed...too short making for a steep angle.

Distance: 350 mi
Cost: $535
Per. Mile: $1.53
SqFt. Moved: 1,500

Adrianne D

Washington, DC
Wrote a review on 5/24/2014
Uhaul Truck Review
(5 out of 5 rating)

Very seamless awesome experience!

Distance: 650 mi
Cost: $1,000
Per. Mile: $1.54
SqFt. Moved: 1,100

Lisa H

Richmond, VA
Wrote a review on 5/23/2014
Uhaul Truck Review
(5 out of 5 rating)

The truck was clean and ready for me to use. The rental process was easy and I had no issues.

Distance: 4 mi
Cost:
Per. Mile:
SqFt. Moved: 1,500

Charles H

East Berlin, PA
Wrote a review on 5/22/2014
Uhaul Truck Review
(5 out of 5 rating)

Only moved part of our stuff. Just one 6x12 trailer load for now. Had no problem with equipment or rental agents at both ends.

Distance: 550 mi
Cost: $170
Per. Mile: $0.31
SqFt. Moved:

Brian W

Roseville, CA
Wrote a review on 5/22/2014
Uhaul Truck Review
(5 out of 5 rating)

They moved my family in a professional manner.

Distance: 15 mi
Cost: $225
Per. Mile: $15.00
SqFt. Moved: 1,500

David C

San Dimas, CA
Wrote a review on 5/22/2014
Uhaul Truck Review
(4 out of 5 rating)

17' truck. Good condition.

Distance: 10 mi
Cost: $120
Per. Mile: $12.00
SqFt. Moved: 900

Jason P

Denver, CO
Wrote a review on 5/21/2014
Uhaul Truck Review
(4 out of 5 rating)

They gave me a "free upgrade" to a 14-footer even though I requested a 10-footer. The moving guys commented that they had to take special care with tie-downs to make sure the cargo was secure because they're used to the truck being full. A 10-foot truck would have been perfect; the 14-footer was too big for what I had left to move. If I book a small truck, giving me a bigger one is not an "upgrade".

Distance: 10 mi
Cost: $60.00
Per. Mile: $6.00
SqFt. Moved: 2,000

Nola K

Trenton, MI
Wrote a review on 5/21/2014
Uhaul Truck Review
(5 out of 5 rating)

I did not personally take part in the actual move with the truck. My son in law and daughter used the U Haul company and had only good things to say about the experience

Distance: 400 mi
Cost: $475
Per. Mile: $1.19
SqFt. Moved: 1,500

Beverly P

Henderson, NV
Wrote a review on 5/20/2014
Uhaul Truck Review
(4 out of 5 rating)

Not enough info from uhaul on tow haul transmission system or use of car trailor. Everyone was nice in Colorado Springs though.

Distance: 815 mi
Cost: $1,000
Per. Mile: $1.23
SqFt. Moved: 750

David W

Mount Pleasant, SC
Wrote a review on 5/20/2014
Uhaul Truck Review
(4 out of 5 rating)

Overall, excellent experience.

Distance: 350 mi
Cost: $600
Per. Mile: $1.71
SqFt. Moved: 2,300

Michael M

Manhattan, NY
Wrote a review on 5/20/2014
Uhaul Truck Review
(4 out of 5 rating)

The truck was in good condition and the checkout and return was smooth and uneventful. The only thing I would have liked to have been able to rent was a hand truck. They only had one available which was rented by the customer on line ahead of me.

Distance: 50 mi
Cost: $198
Per. Mile: $3.96
SqFt. Moved: 1,500

Samuel H

Buford, GA
Wrote a review on 5/20/2014
Uhaul Truck Review
(5 out of 5 rating)

This is the 2nd time we have used Careful Helper and, again, they are prompt, personable, courteous and careful with our home goods.

Distance: 20 mi
Cost: $100
Per. Mile: $5.00
SqFt. Moved: 1,750

Candace G

Martinsburg, WV
Wrote a review on 5/19/2014
Uhaul Truck Review
(5 out of 5 rating)

They had exactly the size truck that I needed and it was clean and well maintained. They also had utility and furniture dollies, and moving blankets for me to rent. This was a great U-Haul experience.

Distance: 10 mi
Cost: $85.00
Per. Mile: $8.50
SqFt. Moved: 950

Kristin C

Laurel, MD
Wrote a review on 5/19/2014
Uhaul Truck Review
(5 out of 5 rating)

I have used U-Haul many times. booking, pickup, and return are all very easy and stress-free.

Distance: 5 mi
Cost: $50.00
Per. Mile: $10.00
SqFt. Moved: 750
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